Comcast
EnterpriseAccountManager
Neural analysis suggests this role is
optimal for Mid candidates.
“Enterprise Account Manager at Comcast. Skills: Account Management, Sales, Customer Retention. Meet or exceed monthly sales quota. Renew customer contracts”
What You'll Achieve.
Delivering annual customer revenue and retention objectives; Drive results and growth
Industry & Context.
Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
What They're Looking For.
Must Have
5-7 Years Relevant Work Experience
What You'll Do.
Meet or exceed monthly sales quota
Renew customer contracts
Maintain regular account contact
Initiate and deliver proposed solutions
Maintain customer satisfaction
and delivery of sales
Position and sell Comcast Business Class services
Management of existing revenue
How You'll Work.
Team & Collaboration
Collaborate with Sales, Finance and Operations leadership; Win as a team
Communication Scope
Position and sell across multiple organizational levels
Full Job Description
Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast. **Job Summary** Responsible for providing strategic account management and financial sales leadership for an assigned portfolio of existing mid-market customers. Develop and manage overall account strategies for specific named account customers, including identification of incremental revenue opportunities and retention of embedded base services. Responsible for overall customer relationship management and customer satisfaction in addition to delivering annual customer revenue and retention objectives. **Job Description** **Core Responsibilities** * Meet or exceed monthly sales quota through identification and closing of incremental sales and revenue opportunities. * Renew customer contracts to protect and grow existing revenue streams. * Maintain regular account contact to ensure positioning and alignment of Comcast Business Services with assigned accounts. * Initiate and deliver proposed solutions to meet the needs of the assigned customers as it relates to Advanced Voice, Metro Ethernet or other Business Class products, as appropriate. * Maintain customer satisfaction and serve as the primary escalation point for any customer issues that arise. * Manage the cultivation, execution and delivery of sales and services to local and Regional accounts in the Enterprise and mid-market segm
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