Comcast
EnterpriseAccountManager
Neural analysis suggests this role is
optimal for Mid candidates.
“Enterprise Account Manager at Comcast. Skills: Enterprise account management, Direct sales, Upselling. Meet or exceed monthly sales quota. Identify and close incremental sales”
What You'll Achieve.
Deliver annual customer revenue objectives; Deliver annual retention objectives; Meet end to end experience expectations
Industry & Context.
Work nights and weekends, Variable schedule, Overtime as necessary
What They're Looking For.
Must Have
7-10 Years relevant work experience
Nice to Have
Some combination of coursework and experience, Extensive related professional experience
What You'll Do.
Meet or exceed monthly sales quota
Identify and close incremental sales
Identify and close revenue opportunities
Engage customers to understand business needs
Identify upselling opportunities
Identify cross selling opportunities
Identify new product revenue growth opportunities
Renew customer contracts
Protect existing revenue streams
Grow existing revenue streams
Maintain knowledge of Company's products/services
Maintain knowledge of pricing practices
Maintain knowledge of selling skills
Position Company Business Services
Align Company Business Services
Initiate proposed solutions
Deliver proposed solutions
Meet needs of assigned customers
Maintain customer satisfaction
Serve as primary escalation point
Coordinate efforts with internal teams
Ensure effective resolution
Manage cultivation of sales
Manage execution of sales
Manage delivery of sales
Manage cultivation of services
Manage execution of services
Manage delivery of services
Develop account management plans
Meet assigned accounts needs
Optimize sales opportunities
Optimize retention opportunities
Position Company Business Class services
Sell Company Business Class services
Manage existing revenue
Manage sales opportunities
How You'll Work.
Team & Collaboration
Collaborate with Sales leadership; Collaborate with Finance leadership; Collaborate with Operations leadership; Coordinate with internal teams
Communication Scope
Written communications; Oral communications; Interpersonal skills; Planning skills; Presentation skills; Organizational skills
Full Job Description
Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast. **Job Summary** Responsible for providing strategic account management and financial sales leadership for an assigned portfolio of existing mid-market customers. Develop and manage overall account strategies for specific named account customers, including identification of incremental revenue opportunities and retention of embedded base services. Responsible for overall customer relationship management and customer satisfaction in addition to delivering annual customer revenue and retention objectives on a consistent basis, to meet and exceed the end to end experience expectations of these enterprise customers. **Job Description** **Core Responsibilities** * Meet or exceed monthly sales quota through identification and closing of incremental sales and revenue opportunities. * Proactively and consistently engage customers to understand the changing business needs of their set of customer accounts to identify upselling/cross selling and new product revenue growth opportunities. * Renew customer contracts to protect and grow existing revenue streams. * Maintains excellent knowledge of Company's products/services, pricing practices and selling skills to effectively ensure positioning and alignment of Company Business Services with assigned accounts. * Initiate and deliver proposed solutio
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