Comcast

EnterpriseAccountManager

$68–111k Silver Spring, Maryland, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid candidates.

The Brief

“Enterprise Account Manager at Comcast. Skills: Account Management, Sales, Customer Retention. Meet or exceed monthly sales quota. Renew customer contracts”

What You'll Achieve.

Delivering annual customer revenue and retention objectives; Drive results and growth

Industry & Context.

Eligibility Requirements

Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.

What They're Looking For.

Must Have

5-7 Years Relevant Work Experience

What You'll Do.

Meet or exceed monthly sales quota

Renew customer contracts

Maintain regular account contact

Initiate and deliver proposed solutions

Maintain customer satisfaction

and delivery of sales

Position and sell Comcast Business Class services

Management of existing revenue

How You'll Work.

Team & Collaboration

Collaborate with Sales, Finance and Operations leadership; Win as a team

Communication Scope

Position and sell across multiple organizational levels

Full Job Description

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast. **Job Summary** Responsible for providing strategic account management and financial sales leadership for an assigned portfolio of existing mid-market customers. Develop and manage overall account strategies for specific named account customers, including identification of incremental revenue opportunities and retention of embedded base services. Responsible for overall customer relationship management and customer satisfaction in addition to delivering annual customer revenue and retention objectives. **Job Description** **Core Responsibilities** * Meet or exceed monthly sales quota through identification and closing of incremental sales and revenue opportunities. * Renew customer contracts to protect and grow existing revenue streams. * Maintain regular account contact to ensure positioning and alignment of Comcast Business Services with assigned accounts. * Initiate and deliver proposed solutions to meet the needs of the assigned customers as it relates to Advanced Voice, Metro Ethernet or other Business Class products, as appropriate. * Maintain customer satisfaction and serve as the primary escalation point for any customer issues that arise. * Manage the cultivation, execution and delivery of sales and services to local and Regional accounts in the Enterprise and mid-market segm

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