PagerDuty
SaaS
EnterpriseAccountExecutive
Neural analysis suggests this role is
optimal for Senior candidates.
“Enterprise Account Executive at PagerDuty. Skills: Enterprise selling, Account management, Consultative selling. Own and grow enterprise accounts. Drive upsell opportunities”
What You'll Achieve.
Deliver measurable outcomes; Close high-value deals; Accelerate PagerDuty's growth
Industry & Context.
What They're Looking For.
Must Have
8+ years B2B sales, Proven success managing quota, Demonstrated experience selling to C-level, Proficiency with Salesforce, Bachelor's degree or equivalent
Nice to Have
Expertise applying MEDDICC, Command of the Message (COM) methodologies, Experience managing high-value accounts, Track record with multi-product sales, Solution-based selling models, Understanding of enterprise software ecosystems, Operations Cloud knowledge, DevOps environments knowledge, Strategic thinker, Exceptional communication skills, Exceptional negotiation skills, Exceptional relationship-building skills
What You'll Do.
Own and grow enterprise accounts
Drive upsell opportunities
Drive cross-sell opportunities
Drive expansion opportunities
Build executive relationships
Maintain executive relationships
Develop strategic account plans
Execute strategic account plans
Drive adoption of Operations Cloud
Articulate business value
Execute multi-product sales
Partner with Solution Consultants
Maintain accurate forecasts
Maintain disciplined pipeline
Collaborate with Customer Success
Collaborate with Product Management
Collaborate with Renewals teams
How You'll Work.
Team & Collaboration
Customer Success teams; Product Management teams; Renewals teams
Communication Scope
Executive engagement
Full Job Description
PagerDuty (NYSE:PD) is a leader in Digital Operations Management. In an always-on world, organizations of all sizes trust PagerDuty to help them deliver a perfect digital experience to their customers, every time. Teams use PagerDuty to identify issues and opportunities in real time and bring together the right people to fix problems faster and prevent them in the future. Over 13,000 organizations (including 60 of Fortune 100) rely on PagerDuty to succeed with Digital Transformation, Cloud Migration, and DevOps Modernization. Notable customers include GE, Cisco, Genentech, Electronic Arts, Cox Automotive, Netflix, Shopify, Zoom, DoorDash, Lululemon and more. We are expanding rapidly as a platform for Digital Operations Management using AI/ML and Automation and growing our adoption by Development, IT, Customer Service, Security, and other teams across the organization. PagerDuty is seeking an Account Executive (AE) to join our high-performing, customer-focused team! As an Account Executive, you will drive growth and expansion within an established customer portfolio, combining strategic account management with consultative enterprise selling. You’ll partner with C-level executives and key stakeholders to deliver measurable outcomes through Operations Cloud conversions and multi-product adoption. This is an exciting opportunity to shape the customer’s journey, close high-value deals, and accelerate PagerDuty’s growth in the enterprise market. The ideal candidate is a relationship-driven sales professional who thrives in complex deal cycles, excels at executive engagement, and is passionate about delivering customer impact through innovative SaaS solutions. KEY RESPONSIBILITIES Own and grow a defined set of enterprise accounts by driving upsell, cross-sell, and expansion opportunities. Build and maintain trusted executive relationships through regular in-person engagement and consultative selling. Develop and execute strategic account plans to identify growth areas, ex
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