CareHarmony
Healthcare
EnrollmentSpecialist
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Enrollment Specialist at CareHarmony. Skills: patient education, patient enrollment, outbound calls. Work from an assigned patient pool. making outbound calls”
What You'll Achieve.
meet deadlines; metrics
Industry & Context.
Ability to be creative in delivering education
US-Based, sedentary, sitting for long periods, speak clearly and listen attentively for extended period, understand, process, and take thorough notes in real-time
What They're Looking For.
Must Have
people skills, Proven adaptability in a high-volume sales space, ability to meet deadlines, metrics, consistently deliver high call volume, spending in excess of 80% of your time on the phone, Excellent communicator, ability to explain the program offered in an informational, influential, concise, and personable manner, Proven ability be able to work within a team dynamic, be a leader, Articulate a warm and professional etiquette when speaking on the phone to patients, Possess high-quality data entry skills, ability to multi-task, Natural ability to express empathy, patient-focused mindset and engagement, Ability to be creative in delivering education to patients while tailoring to showcase benefits of the CCM program, Comfortable with working within different software platforms, Availability during business hours (8 am - 5:30 pm - CST.), Associate degree or higher, US-Based, sedentary and will require sitting for long periods of time, ability to speak clearly and listen attentively, often by telephone, for an extended period of time, ability to understand, process, and take thorough notes in real-time on telephone conversations
Nice to Have
Career growth opportunities, Advancement Opportunities
What You'll Do.
Work from an assigned patient pool
making outbound calls
educating patients on program advantages
persuade patients to join program
establishing rapport with potential patients
tailoring messaging to patients based upon demographics
unique health concerns
How You'll Work.
Team & Collaboration
work within a team dynamic; be a leader
Communication Scope
Excellent communicator; informational, influential, concise, and personable manner; warm and professional etiquette; speak clearly; listen attentively
Full Job Description
CareHarmony is a venture-backed start-up; formed to help physicians thrive in the new era of value-based care by combining the latest advancements in population health technology with 24/7 care coordination services. We are on a mission to heal healthcare and set the benchmark for managing chronically ill patients. An Enrollment Specialist is a member of the Patient Engagement Specialist (PES) team, telephonically educating and enrolling patients in a Medicare-sponsored care coordination program designed to help the patient better manage their chronic illnesses (diabetes, high blood pressure, COPD, etc.). **What's in it for you?** * Fully remote position - Work from the comfort of your own home in cozy clothes without a commute. Score! * Consistent schedule - Full-Time Monday – Friday * Career growth - Many of our team members move up in the company at a faster-than-average rate. We love to see our people succeed! * Control your earning potential - This role is paid hourly plus eligibility for incentive compensation, meaning that you control your own destiny with your hard work **Position Details/ Responsibilities:** You will work from an assigned patient pool, making outbound calls and educating patients on the advantages of our care program in an effort to persuade them to agree to join our program. You will be responsible for establishing rapport with potential patients and tailoring your messaging to patients based upon their demographics, unique health concerns, and insurance. **Requirements** * Strong people skills are required * Proven adaptability in a high-volume sales space, ability to meet deadlines, and metrics * Will be able to consistently deliver high call volume, spending in excess of 80% of your time on the phone. * Excellent communicator with the ability to explain the program offered in an informational, influential, concise, and personable manner * Proven ability be able to work within a team dynamic and be a leader * Articulate a warm and profes
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