Keypath Education
EdTech
EnrollmentAdvisor
Neural analysis suggests this role is
optimal for mid candidates.
“Enrollment Advisor at Keypath Education. Skills: Sales, Student advising, Admissions process. Communicate with prospective students. Follow departmental guidelines for lead management”
What You'll Achieve.
Meet sales targets
Industry & Context.
Critical thinking; Decision-making; Problem-solving skills
What They're Looking For.
Must Have
2-3 years of sales experience, Demonstrated critical thinking, Demonstrated decision-making, Demonstrated problem-solving skills, Technically proficient, Goal-oriented, Ability to meet sales targets, Excellent written communication skills, Excellent verbal communication skills, Ability to work with all levels of management, Proven ability to provide training, Proven ability to explain processes, Knowledge of planning processes
Nice to Have
Sales experience in outbound call center preferred, General knowledge of higher education preferred, College admissions experience preferred, Recruitment experience preferred, Understanding of Higher Education sector preferred, Understanding of Post-Secondary Education sector preferred, Experience working for Higher Education Institution preferred
What You'll Do.
Communicate with prospective students
Follow departmental guidelines for lead management
Support students using a consultative process
Provide students with information for decisions
Track student progress in database
Track communication with students
Achieve daily metrics for calls
Achieve daily metrics for speed to lead
Achieve daily metrics for talk time
Achieve daily metrics for applications
Provide feedback on lead quality
Provide feedback on lead quantity
Provide feedback on applicable trends
How You'll Work.
Team & Collaboration
Work with management
Communication Scope
Written communication; Verbal communication
Full Job Description
Make a difference. Want to make a difference? Become a Keypather. At Keypath, you could impact a student's future for generations and make a significant societal impact. Our Keypathers guide the student experience and deliver programs that help solve social and economic challenges. We partner with leading universities to extend their reach and help every student achieve their full potential. The Enrollment Advisor role will be responsible for facilitating prospective students through the application process for their University of choice. The Advisor will uncover the needs and objectives of a prospective student through a set of interviews and help the student determine if the program or University is a fit for the student. The Advisor will also support the student through the admissions and registration process to ensure the student meets all requirements and deadlines. ESSENTIAL DUTIES AND RESPONSIBILITIES * Communication with prospective students through phone calls, emails, or text messages regarding the University and program * Follow the departmental and management guidelines for lead management and moving leads through the different statuses in the CRM system. * Responsible for supporting students using a consultative process to ensure the student has all the information to make an informed decision about the University and program from lead to start. * Use the database to track student progress and any communication with students. * Achieve daily metrics surrounding number of calls per day, speed to lead metrics, talk time per day, number of applications per day as set by their Manager. * Provide feedback when needed on lead quality, quantity, and applicable trends. ## Qualifications Education: Bachelor’s degree required Experience: * Demonstrated critical thinking, decision-making, and problem-solving skills. * 2-3 years of sales experience (in an outbound call center preferred) * General knowledge of higher education and/or College admissions and recr
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