bet365
Sports & Fitness
EnglishcustomeraccountadvisorProgramadediscapacidad
“English customer account advisor - Programa de discapacidad at bet365. Skills: Customer support, Customer service. Deliver exceptional support. Engage with customers”
What You'll Achieve.
Ensuring a positive experience
Industry & Context.
Innovative problem-solving capabilities
Engaging during peak times, Engaging evenings, Engaging weekends, Engaging holidays
What They're Looking For.
Must Have
C1 English level
Nice to Have
Individual and team collaboration skills, Exceptional verbal and written communication abilities, Keen listening skills, Passion for delivering outstanding customer service, Eagerness to expand personal knowledge and skills, Meticulous attention to detail, Proficiency in multitasking, Innovative problem-solving capabilities, Efficient typing, literacy, and numeracy skills, Maintain compliance with licensing requirements
What You'll Do.
Deliver exceptional support
Engage with customers
Provide support through chat
Provide support through email
Provide support through phone calls
Ensure customers receive assistance
Investigate customer inquiries
Coordinate with departments
Escalate within Customer Service team
Address customer requests
Address customer complaints
Conduct internal tasks
Improve customer perception
Demonstrate understanding of policies
Demonstrate understanding of procedures
Demonstrate understanding of licensing requirements
Advocate for responsible gaming
How You'll Work.
Team & Collaboration
Individual and team collaboration; Coordinating with departments; Escalating within team
Communication Scope
Verbal communication; Written communication
Applying for this English customer account advisor - Programa de discapacidad role?
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ANONYMOUS · UNFILTERED
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