Westgate Resorts
Hospitality
EngineeringTech
Neural analysis suggests this role is
optimal for mid candidates.
“Engineering Tech at Westgate Resorts. Skills: Maintenance tasks, Work orders. Perform engineering projects. Perform guest calls”
Industry & Context.
Troubleshoot issues; Unclogging
Work in outdoor weather, Lift 50lbs, Use ladders, Use scaffolding, Use lifts, Use PPE
What They're Looking For.
Must Have
0 to 1 year trades and maintenance experience, At least 18 years old, Valid driver's license, Lift 50lbs, Work in outdoor weather conditions, Written and verbal communication in English, Communicate effectively with supervisors and leadership, Pass background check, Pass drug test, Prove eligibility to work in US
Nice to Have
Experience in a resort or commercial environment
What You'll Do.
Perform engineering projects
Perform preventive maintenance
Provide general support
Conduct basic plumbing diagnostics
Reset breakers and GFCIs
Measure available voltage
Troubleshoot TV issues
Program remote controls
Replace minor appliance components
Assist with appliance replacements
Participate in procurement processes
Participate in inventory processes
Operate resort operations devices
Operate resort operations software
Communicate professionally
Perform maintenance tasks
Perform cleaning tasks
Safely use hand tools
Safely use power tools
Safely use battery-powered tools
Work using scaffolding
Follow safety guidelines
Follow safety practices
Recognize safety hazards
Identify safety hazards
Communicate guest needs
Interpret guest needs
Represent Westgate professionally
How You'll Work.
Team & Collaboration
Guest interactions
Communication Scope
Radio communication; Phone communication; Email communication; Verbal interaction; Guest interaction
Full Job Description
Adjacent to Great Smoky Mountains National Park, the most-visited national park in the country, Westgate Smoky Mountain Resort & Spa in Gatlinburg, Tennessee, provides an amazing work environment with refreshing mountain breezes and spectacular views of the beautiful Great Smoky Mountains. As a member of the Westgate Smoky Mountain Resort team, you will meet and engage with guests who have arrived to enjoy all the Great Smoky Mountains have to offer and help them experience our world-class amenities such as the state-of-the-art Wild Bear Falls water park. As part of Westgate Resorts, recognized by U.S. News as one of the Best Companies to Work For, you’ll be joining a team committed to excellence and creating unforgettable vacation experiences and supporting your career growth where you are or at 60+ resorts across the company. Support resort operations by performing maintenance tasks, including projects, preventive maintenance, and work orders. As Engineering Tech I, you will: * Perform engineering projects, guest calls, blitzes, and preventive maintenance as directed by resort management * Provide general support by performing basic tasks such as painting, caulking, and wall repairs * Conduct basic plumbing diagnostics on toilets, bathtubs, jacuzzis, showers, faucets, and sinks, including unclogging * Reset breakers and GFCIs, replace light bulbs, and measure available voltage using appropriate tools * Install and/or replace TVs, troubleshoot issues, and program remote controls, TVs, and other electronic devices * Diagnose appliances, replace minor components, and assist with complete replacements as needed * Actively participate in procurement and inventory processes to ensure materials and tools are available on-site * Operate resort operations devices and software effectively (HotSOS and other applicable systems) * Communicate professionally through radios, phones, emails, and verbal interactions * Perform maintenance and cleaning tasks as required by resort ma
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