Westgate Resorts

Hospitality

EngineeringTech

$38–52k ~AI est. Gatlinburg, Tennessee, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for mid candidates.

The Brief

“Engineering Tech at Westgate Resorts. Skills: Maintenance tasks, Work orders. Perform engineering projects. Perform guest calls”

Industry & Context.

Hospitality
Problems you'll solve

Troubleshoot issues; Unclogging

Eligibility Requirements

Work in outdoor weather, Lift 50lbs, Use ladders, Use scaffolding, Use lifts, Use PPE

What They're Looking For.

Must Have

0 to 1 year trades and maintenance experience, At least 18 years old, Valid driver's license, Lift 50lbs, Work in outdoor weather conditions, Written and verbal communication in English, Communicate effectively with supervisors and leadership, Pass background check, Pass drug test, Prove eligibility to work in US

Nice to Have

Experience in a resort or commercial environment

What You'll Do.

Perform engineering projects

Perform preventive maintenance

Provide general support

Conduct basic plumbing diagnostics

Reset breakers and GFCIs

Measure available voltage

Troubleshoot TV issues

Program remote controls

Replace minor appliance components

Assist with appliance replacements

Participate in procurement processes

Participate in inventory processes

Operate resort operations devices

Operate resort operations software

Communicate professionally

Perform maintenance tasks

Perform cleaning tasks

Safely use hand tools

Safely use power tools

Safely use battery-powered tools

Work using scaffolding

Follow safety guidelines

Follow safety practices

Recognize safety hazards

Identify safety hazards

Communicate guest needs

Interpret guest needs

Represent Westgate professionally

How You'll Work.

Team & Collaboration

Guest interactions

Communication Scope

Radio communication; Phone communication; Email communication; Verbal interaction; Guest interaction

Full Job Description

Adjacent to Great Smoky Mountains National Park, the most-visited national park in the country, Westgate Smoky Mountain Resort & Spa in Gatlinburg, Tennessee, provides an amazing work environment with refreshing mountain breezes and spectacular views of the beautiful Great Smoky Mountains. As a member of the Westgate Smoky Mountain Resort team, you will meet and engage with guests who have arrived to enjoy all the Great Smoky Mountains have to offer and help them experience our world-class amenities such as the state-of-the-art Wild Bear Falls water park. As part of Westgate Resorts, recognized by U.S. News as one of the Best Companies to Work For, you’ll be joining a team committed to excellence and creating unforgettable vacation experiences and supporting your career growth where you are or at 60+ resorts across the company. Support resort operations by performing maintenance tasks, including projects, preventive maintenance, and work orders. As Engineering Tech I, you will: * Perform engineering projects, guest calls, blitzes, and preventive maintenance as directed by resort management * Provide general support by performing basic tasks such as painting, caulking, and wall repairs * Conduct basic plumbing diagnostics on toilets, bathtubs, jacuzzis, showers, faucets, and sinks, including unclogging * Reset breakers and GFCIs, replace light bulbs, and measure available voltage using appropriate tools * Install and/or replace TVs, troubleshoot issues, and program remote controls, TVs, and other electronic devices * Diagnose appliances, replace minor components, and assist with complete replacements as needed * Actively participate in procurement and inventory processes to ensure materials and tools are available on-site * Operate resort operations devices and software effectively (HotSOS and other applicable systems) * Communicate professionally through radios, phones, emails, and verbal interactions * Perform maintenance and cleaning tasks as required by resort ma

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