Veralto
Water Quality
EngineeringSpecialist–CDT+R
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Engineering Specialist – CDT+R at Veralto. Skills: Customer Defect Tracking & Resolution, technical integration, issue resolution lifecycle, root cause validation, corrective action, verification, deployment into standard work. Leading technical triage of escalated field issues, service reports, and returned products to identify systemic patterns and risks. Driving cross-functional resolution of field issues across Engineering, Service, Quality, and Operations”
What You'll Achieve.
ensures that field performance data, service issues, and returned product findings are translated into meaningful, end-to-end improvements across Engineering, Service, Quality, and Operations; ensure that real-world field experience continuously improves product reliability, engineering standards, verification strategies, and operational processes; ensuring corrective actions are implemented, standardized, and sustained
Industry & Context.
analytical skills with proven root cause investigation experience; technical triage of escalated field issues; identify systemic patterns and risks; Defining root causes; coordinating countermeasure development, validation, and verification
Up to 30% local or international travel may be required
What They're Looking For.
Must Have
Bachelor’s degree in Engineering or a related technical discipline, Experience in product development, verification/validation, field support engineering, or reliability analysis, Demonstrated experience interpreting field data, service reports, or returned product analyses, analytical skills with proven root cause investigation experience, Familiarity with Design FMEA, verification testing, and engineering change management processes
What You'll Do.
Leading technical triage of escalated field issues
and returned products to identify systemic patterns and risks
Driving cross-functional resolution of field issues across Engineering
Defining root causes and coordinating countermeasure development
Translating field learnings into design improvements
updated verification strategies
and stronger engineering standards
Partnering with Verification & Validation teams to enhance test methods
and acceptance criteria
Ensuring corrective actions are implemented
and sustained across engineering
and operational processes
and outcomes through structured forums such as CDT+R
Supporting Design FMEA updates and risk mitigation activities based on real-world performance insights
How You'll Work.
Team & Collaboration
Driving cross-functional resolution of field issues across Engineering, Service, Quality, and Operations; Partnering with Verification & Validation teams; Communicating status, risks, and outcomes through structured forums
Communication Scope
Communicating status, risks, and outcomes through structured forums
Process & Methodology
owning the full lifecycle of issue resolution
Full Job Description
**Imagine yourself… ** * Doing meaningful work that makes an everyday impact on the world around you. * Growing your expertise and expanding your skillset with every project. * Owning your ambition and fueling your career growth. At Trojan Technologies, you have the power to make it possible. Trojan Technologies, a Veralto company, plays a vital role in making the various stages of the water treatment process more effective and efficient. Our products and services are used across municipal wastewater, drinking water, environmental contaminant treatment, and high-purity industrial applications. When you join Trojan Technologies and the broader Veralto network, you become part of a culture where purpose meets possibility—where the work you do has an everyday impact on the world’s vital water resources, and where you are empowered to grow, develop, and build a meaningful career. Take a moment to watch our video: The Power to Make Things Possible ([https://vimeo.com/burnsmarketing/review/823050239/c5d19b300c](https://vimeo.com/burnsmarketing/review/823050239/c5d19b300c)) **We offer: ** * Competitive vacation and benefits package * Flexible working hours and hybrid work environment * Professional onboarding and training opportunities * Career coaching and development support * A collaborative, purpose-driven team * Comprehensive health benefits Reporting to the Director, Product Verification & Assurance, the Engineering Specialist – CDT+R plays a critical role in Trojan’s Customer Defect Tracking & Resolution initiative. This position ensures that field performance data, service issues, and returned product findings are translated into meaningful, end-to-end improvements across Engineering, Service, Quality, and Operations. This role goes beyond technical analysis by owning the full lifecycle of issue resolution—from initial detection and root cause validation through corrective action, verification, and deployment into standard work. Acting as a technical integrator, yo
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