KLA
semiconductor manufacturing ecosystem
EngineeringProgramManager
Neural analysis suggests this role is
optimal for Senior candidates.
“Engineering Program Manager at KLA. Skills: end-to-end program management, cross-functional program leadership, process definition and governance, legal and compliance stewardship, stakeholder management. Own the end-to-end program management of KLA's in-fab repair operations. Ensure repair activity is executed in full alignment with legal, trade compliance, procurement, logistics, and internal engineering processes”
What You'll Achieve.
timely, compliant, and well-documented in-fab repair outcomes; A single, documented end-to-end in-fab repair process is published, adopted, and governed against all functions; KPI dashboard is created, published, and actively used — cycle time, first-time-fix, compliance exception rate, logistics lead time, cost per repair, and ECO release metrics tracked against targets; Measurable reduction in repair cycle time and in compliance/logistics-driven delays; Clear operating cadence is established; Stakeholders receive consistent, executive-ready status; Risk register is live and actively managed; Top program risks trend down quarter-over-quarter; Trusted program owner recognized across Legal, Compliance, Procurement, Logistics, and Engineering
Industry & Context.
problem-solvers; risk mitigation; root-cause analysis; issue resolution
Eligible to work in Singapore
What They're Looking For.
Must Have
5+ years of program/project management experience in semiconductor capital equipment, high-tech manufacturing, or complex engineering operations, Demonstrated experience managing cross-functional programs spanning legal, trade compliance, procurement, logistics, and engineering, working knowledge of export controls, trade compliance, and customs processes as they apply to semiconductor tool parts and field service operations, Proven ability to define, document, and govern enterprise processes — SOPs, RACI, process maps, document control systems, Experience with ECO (Engineering Change Order) release management — initiation, review, approval, and field rollout within an engineering change-control framework, Excellent program management toolkit: schedule management, risk/issue registers, decision logs, status reporting, stage-gate reviews, stakeholder management and executive communication — able to drive outcomes across functions and geographies without direct authority, Eligible to work in Singapore
Nice to Have
Prior experience in a semiconductor OEM service/sustaining organization managing in-fab or field repair programs, Technical background (Engineering degree and/or prior hands-on technical experience in semiconductor equipment, electronics, or opto-mechanical systems) is a plus, Fluent written and spoken working proficiency in Mandarin strongly preferred for direct coordination with China field and customer teams
What You'll Do.
Own the end-to-end program management of KLA's in-fab repair operations
Ensure repair activity is executed in full alignment with legal
and internal engineering processes
Act as the single accountable owner who stitches together cross-functional stakeholders
Drive process definition
and continuous improvement across the in-fab repair value chain
Lead the in-fab repair program end-to-end — scope
and deliverables — across all participating functions
Partner with Legal and Trade Compliance to ensure every in-fab repair activity meets contractual
and regulatory requirements
Own exception handling and escalation for compliance blockers
Work with Procurement and Strategic Sourcing to drive supplier engagement
and contract execution
Orchestrate inbound/outbound logistics with Supply Chain and freight partners
and maintain the end-to-end in-fab repair process — SOPs
and operating playbooks
Establish document control and version governance
Own Engineering Change Order (ECO) release management for in-fab repair
Run the in-fab repair operating cadence — steering committee
weekly operations review
and issue-resolution meetings
Drive decisions and action closure with clear owners and dates
Proactively identify program risks (legal
Maintain risk register and drive mitigation plans
Define and track program KPIs — cycle time
compliance exception rate
Provide executive-ready status updates
Lead post-mortems and root-cause reviews on process issues
Drive corrective and preventive actions back into the standard operating model
and business stakeholders across regions (HQ
Translate priorities and constraints into clear program decisions
How You'll Work.
Team & Collaboration
Stitches together cross-functional stakeholders (Legal, Trade Compliance, Procurement, Supply Chain, Logistics, Sustaining Engineering, Field Operations); Partner with Legal and Trade Compliance; Work with Procurement and Strategic Sourcing; Orchestrate inbound/outbound logistics with Supply Chain and freight partners; Bridge engineering, field, and business stakeholders across regions (HQ, China, Singapore)
Communication Scope
executive communication; stakeholder communication; status reporting
Process & Methodology
end-to-end program management, scope management, milestone tracking, risk management, dependency management, deliverables management, schedule management, risk/issue registers, decision logs, status reporting, stage-gate reviews
Full Job Description
**Company Overview** KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration, research and development. KLA focuses more than average on innovation and we invest 15% of sales back into R&D. Our expert teams of physicists, engineers, data scientists and problem-solvers work together with the world’s leading technology providers to accelerate the delivery of tomorrow’s electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us. **Group/Division** The KLA Services team headquartered in Milpitas, CA is our service organization that consists of Service Sales and Marketing, Spares Supply Chain management, Field Operations, Engineering, Product Training, and Technical Support. The KLA Services organization partners with our field teams and customers in all business sectors to maintain the high performance and productivity of our products through a flexible portfolio of services. Our comprehensive services include: proactive management of tools to identify and improve performance; expertise in optics, image processing and motion control with worldwide service engineers, 24/7 technical support teams and knowledge management systems; and an extensive parts network to ensure worldwide availability of parts. **Job Description/Preferred Qualifications** Own the end-to-end program management of KLA's in-fab repair operations — ensuring repair activity is executed in full alignment with legal,
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