Amazon Data Services, Inc.

Data Centers

EngineeringOperationsTechnician,EOTL4

$60–133k Santa Clara, California, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Engineering Operations Technician, EOT L4 at Amazon Data Services, Inc.. Skills: Data center operations, Electrical maintenance, Mechanical maintenance. Supervise contractor servicing. Perform filter changes”

What You'll Achieve.

Ensure overall availability; Ensure overall reliability; Maintain 99.999% uptime; Maintain high reliability; Maintain high performance; Keep operating costs minimum

Industry & Context.

Data Centers
Problems you'll solve

Root cause analysis; Troubleshooting

Eligibility Requirements

On-call rotation, Rotating schedule, Respond to off hour calls, Walk job sites, Work at heights, Work from ladders, Stoop, kneel, crouch, Lift up to 49 pounds, Group lifts for 50+ pounds, Carry objects up to 49 pounds, Work shifts longer than 8 hours, Maintain balance on ladder, Coordinate body movements

What They're Looking For.

Must Have

1+ years electrical or mechanical experience, 1+ years data center experience, High school diploma or equivalent

Nice to Have

2+ years data center engineering experience

What You'll Do.

Supervise contractor servicing

Perform filter changes

Perform battery system PMs

Perform Rack PDU replacements

Perform Rack ATS replacements

Perform root cause analysis

Troubleshoot facility events

Troubleshoot rack level events

Ensure safety protocol adherence

Work on-call rotation

Take daily operational readings

Provide metrics reporting

How You'll Work.

Team & Collaboration

Work with senior engineers; Collaborate with AWS teams

Full Job Description

Amazon Web Services (AWS) is currently hiring for an Engineering Technician to support our data centers. The Engineering Technician will help ensure overall availability and reliability to meet or exceed defined service levels of data center operations. The Data Center Engineering Technician will be responsible for ensuring the overall operation and maintenance of all electrical, mechanical, and HVAC equipment within the data center. This equipment supports mission-critical servers and must maintain better than 99.999% uptime. The Data Center Engineering Technician will continue to maintain high reliability and performance while keeping operating costs in facilities at a minimum. Engineering Technicians are Amazon’s front line when it comes to hands-on electrical and mechanical equipment troubleshooting. They will maintain, operate, and troubleshoot, Data Center Operation’s Mission Critical Facilities, which includes stand-by diesel generators and related fuel systems, as well as three phase electrical systems such as: switch gear, UPSs, PDUs, wet cell batteries and associated systems, CRAC, centrifugal chillers, cooling towers/water chemical system, air handlers and associated systems, pumps, & motors. Responsibilities: - Supervise contractors who perform servicing or preventive maintenance - Perform limited maintenance tasks to include: filter changes, battery system PMs, and Rack PDU & Rack ATS replacements - Perform root cause analysis for operational issues - Troubleshoot facility and rack level events - Ensure all personnel on-site follow safety protocols - Work on-call and a rotating schedule as needed - Take daily operational readings and provide metrics reporting to senior engineers - Perform basic support concepts such as ticketing systems, root cause analysis, and task prioritization Physical Requirements: All physical requirements are expected with reasonable accommodations - Walk job sites in uneven terrain - Work at heights and from ladders - Regularly

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