Amazon Data Services, Inc.

Operations, IT, Support Engineering, Tech Ops Engineering, Cloud Computing

EngineeringOperationsTechnician,DataCenterEngineeringOperations(DCEO)

$68–153k New Carlisle, Indiana, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Engineering Operations Technician, Data Center Engineering Operations (DCEO) at Amazon Data Services, Inc.. Skills: Data center operations, Electrical maintenance, Mechanical maintenance. Monitor and record equipment information. Monitor Building Management Systems”

What You'll Achieve.

Ensure 24/7 reliability; Ensure 24/7 availability

Industry & Context.

Operations, IT, Support Engineering, Tech Ops Engineering, Cloud Computing
Problems you'll solve

Troubleshooting; Root cause analysis

Eligibility Requirements

Work schedule changes, Shifts up to 12-hours, Rotate on predefined schedule, On-call rotations, Support more than one site, Lift up to 39 pounds, Participate in group lifts, Maintain balance on ladder, Perform construction tasks on ladder, Work in loud environment

What They're Looking For.

Must Have

High school or equivalent diploma, 2+ years of electrical or mechanical, HVAC, fire system experience, 2+ years’ experience with Microsoft Office products

Nice to Have

Associate's degree, Bachelor's degree, 4+ years of data center operations/facilities experience

What You'll Do.

Monitor and record equipment information

Monitor Building Management Systems

Monitor Electrical Power Management System

Assist in troubleshooting facility events

Assist in troubleshooting rack-level events

Perform rack installs

Perform rack decommissioning

Perform PM of electrical equipment

Perform PM of mechanical equipment

Troubleshoot electrical equipment

Troubleshoot mechanical equipment

Perform root cause analysis

Repair electrical equipment

Repair mechanical equipment

Support change management program

Monitor daily work requests

Manage work requests to resolution

On-site support of contractors

On-site support of sub-contractors

On-site support of vendors

Maintain electrical equipment

Operate electrical equipment

Troubleshoot electrical equipment

Maintain mechanical equipment

Operate mechanical equipment

Troubleshoot mechanical equipment

Maintain fire/life safety equipment

Maintain building automation systems

Maintain general facilities equipment

How You'll Work.

Team & Collaboration

Cross-functional teams

Communication Scope

Technical writing

Process & Methodology

Change management

Full Job Description

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. AWS has the world’s largest cloud computing portfolio. As an Amazonian you will work in some of the most sophisticated, safe, and secure data centers in the world. Our Engineering Operations Technicians (EOT’s) help keep them that way by working with the brightest minds from around the globe to help test and implement the newest technology and work practices to meet the demands of a changing market. We have a passion for learning and evolving, it’s how we have helped define ourselves as leaders in the industry. Let’s work hard, have fun, and make history! Key job responsibilities - Daily building rounds to monitor and record information from electrical, mechanical, and fire/life safety equipment to ensure 24/7 reliability and availability - Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS) - Assist in troubleshooting of facility and rack-level events within internal Service Level Agreements (SLA) - Perform rack installs and rack decommissioning within internal S

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