Amazon Data Services Switzerland GmbH
Facilities, Maintenance, Real Estate, Tech Ops Engineering, Cloud Computing
EngineeringOperationsTechnician,DataCenter,DCEO
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Engineering Operations Technician, Data Center, DCEO at Amazon Data Services Switzerland GmbH. Skills: Electrical systems, Mechanical systems, Data center infrastructure, Operational issues. Troubleshoot electrical systems. Maintain electrical systems”
What You'll Achieve.
Maintain uptime; Deliver exceptional customer service; Meet daily hours of operations
Industry & Context.
Troubleshoot; Problem solving; Resolution of issues
On-call requirements, Shift rotations
What They're Looking For.
Must Have
Experience with electrical or mechanical systems, Knowledge of data center infrastructure, Familiarity with reading technical documentation, Computer literacy with Windows, Fluency in English, Valid Swiss work permit, Electrical or Mechanical Engineering diploma, Knowledge of mechanical systems, Knowledge of electrical competencies
Nice to Have
Experience in mission critical facilities, Diploma or Degree in relevant technical field, Swiss electrical switching certification, Fluency in German
What You'll Do.
Troubleshoot electrical systems
Maintain electrical systems
Troubleshoot mechanical systems
Maintain mechanical systems
Respond to operational issues
Manage sub-contractors
Maintain performance benchmarks
Generate Change Management requests
Generate Incident Management tickets
Contribute to documentation
Assist with rack installation
Assist with provision of power
Assist with provision of cooling
Perform routine maintenance
Perform emergency services
Assist with implementation
Assist with commissioning
Assist with build out
Assist with management of facility assets
Participate in Construction Meetings
Participate in Operational Meetings
Assist with Work Order compliance
Review contractual SLAs
Interface with Infra Ops teams
Assist in resolution of issues
Deliver exceptional customer service
Meet daily hours of operations
Meet on-call requirements
Coordinate vendor work
Handle rack installations
Monitor handover of new equipment
Facilitate handover of new equipment
Support new team members
Participate in event response drills
How You'll Work.
Team & Collaboration
Infra Ops teams
Communication Scope
Technical documentation
Process & Methodology
Change Management, Incident Management
Full Job Description
We are looking for a Data Center Engineering Operations Technician to join our expanding team in Switzerland. As an Data Center Engineering Operations Technician, you'll independently troubleshoot and maintain electrical and mechanical systems, and respond to operational issues with minimal supervision. Your work will help maintain one of the world's largest information system infrastructures. If you enjoy hands-on problem solving in a process-driven environment, we'd like to meet you! Switzerland based candidates only (valid work permit required). Key job responsibilities On-site management of contractors, sub-contractors and vendors, ensuring that work performed is in accordance with established practices, procedures & local legislation. Maintain performance benchmarks, & prepare reports on all aspects of the critical facility infrastructure operations & maintenance. Generate Change Management requests & Incident Management tickets as directed. Learn and contribute to documentation relevant to business & facility operations. Assist with rack installation and the provision of power/cooling. Become involved with routine maintenance and emergency services on critical systems such as: switchgear, generators, UPS systems, power distribution equipment, cooling equipment, building monitoring systems, etc. Assist and learn about the design, implementation, commissioning and build out of new facilities. Assist with the management of facility assets. Participate in Construction & Operational Meetings as required. Assist with Work Order compliance and review of contractual SLAs. Interface with Infra Ops teams for day to day operational requirements. Assist in the resolution of any infrastructure engineering or services issue. Delivery of exceptional customer service and satisfaction. Meet daily hours of operations, on-call requirements for response outside of hours and potential future shift rotations. A day in the life Your day-to-day activities will include: Monitoring ala
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