Amazon Data Services, Inc.

Technology

EngineeringOperationsTechnician

$0–0k Sterling, Virginia, United States; Frederick, Maryland, United States; Dulles, Virginia, United States; Haymarket, Virginia, United States; Manassas, Virginia, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Engineering Operations Technician at Amazon Data Services, Inc.. Skills: Data center operations, Hardware troubleshooting, System administration. Perform hardware troubleshooting and repair. Install and configure operating systems”

What You'll Achieve.

Maintain system uptime; Resolve hardware issues; Ensure operational efficiency

Industry & Context.

Technology
Problems you'll solve

Root cause analysis; Troubleshooting; Problem-solving

Eligibility Requirements

On-call rotation

What They're Looking For.

Must Have

1+ year of experience in an operations or technical role, Experience with data center operations, Experience with hardware troubleshooting, Experience with Linux or Windows operating systems, Experience with network troubleshooting, Experience with scripting languages (e.g., Python, Bash)

Nice to Have

Associate's degree in a related field, Experience with cloud platforms (AWS, Azure, GCP), Experience with monitoring tools (e.g., Nagios, Zabbix), Experience with ticketing systems (e.g., ServiceNow, JIRA)

What You'll Do.

Perform hardware troubleshooting and repair

Install and configure operating systems

Perform network troubleshooting and configuration

Monitor systems and respond to alerts

Document operational procedures

Assist with capacity planning

Participate in on-call rotation

How You'll Work.

Team & Collaboration

Cross-functional teams; Engineering teams; Operations teams

Communication Scope

Technical documentation

Full Job Description

Join our dynamic team and become a critical guardian of technological infrastructure! As a Data Center Engineering Technician, you'll play a pivotal role in maintaining the heartbeat of mission-critical technology infrastructure, ensuring seamless operations that power global digital experiences. Your expertise will directly contribute to maintaining an extraordinary 99.999% uptime, keeping the digital world running smoothly and efficiently. Engineering Technicians are Amazon’s front line when it comes to hands-on electrical and mechanical equipment troubleshooting. They will maintain, operate, and troubleshoot, Data Center Operation’s Mission Critical Facilities, which includes stand-by diesel generators and related fuel systems, as well as three phase electrical systems such as: switch gear, UPSs, PDUs, wet cell batteries and associated systems, CRAC, centrifugal chillers, cooling towers/water chemical system, air handlers and associated systems, pumps, & motors. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. NOTE: Amazon does not sponsor for

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