Amazon Data Services, Inc.
Operations, IT, Support Engineering, Tech Ops Engineering, Cloud Computing
EngineeringOperationsTechnician
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Engineering Operations Technician at Amazon Data Services, Inc.. Supervise contractors performing maintenance. Perform filter changes”
What You'll Achieve.
Meet defined service levels; Exceed defined service levels; Maintain high reliability; Maintain high performance; Keep operating costs at minimum
Industry & Context.
Root cause analysis; Troubleshooting
Work on-call, Rotating schedule, Respond to off hour emergency calls, Walk job sites, Work at heights, Work from ladders, Lift up to 49 pounds, Group lifts for 50 pounds, Carry up to 49 pounds, Work shifts longer than eight hours
What They're Looking For.
Must Have
1+ years electrical or mechanical experience, 1+ years data center experience, High school or equivalent diploma
Nice to Have
2+ years data center engineering experience
What You'll Do.
Supervise contractors performing maintenance
Perform filter changes
Perform battery system PMs
Perform Rack PDU replacements
Perform Rack ATS replacements
Perform root cause analysis
Troubleshoot facility events
Troubleshoot rack level events
Ensure safety protocols are followed
Take daily operational readings
Provide metrics reporting
Perform basic support concepts
Operate mission critical facilities
Maintain mission critical facilities
Troubleshoot mission critical facilities
Maintain electrical equipment
Operate electrical equipment
Troubleshoot electrical equipment
Maintain mechanical equipment
Operate mechanical equipment
Troubleshoot mechanical equipment
Maintain HVAC equipment
Operate HVAC equipment
Troubleshoot HVAC equipment
Maintain diesel generators
Operate diesel generators
Troubleshoot diesel generators
Maintain fuel systems
Troubleshoot fuel systems
Maintain three phase electrical systems
Operate three phase electrical systems
Troubleshoot three phase electrical systems
Troubleshoot switch gear
Maintain wet cell batteries
Operate wet cell batteries
Troubleshoot wet cell batteries
Troubleshoot CRAC units
Maintain centrifugal chillers
Operate centrifugal chillers
Troubleshoot centrifugal chillers
Maintain cooling towers
Operate cooling towers
Troubleshoot cooling towers
Maintain water chemical systems
Operate water chemical systems
Troubleshoot water chemical systems
Maintain air handlers
Troubleshoot air handlers
Work a rotating schedule
Respond to emergency calls
Perform construction tasks
Full Job Description
Amazon Web Services (AWS) is currently hiring for an Engineering Technician to support our data centers. The Engineering Technician will help ensure overall availability and reliability to meet or exceed defined service levels of data center operations. The Data Center Engineering Technician will be responsible for ensuring the overall operation and maintenance of all electrical, mechanical, and HVAC equipment within the data center. This equipment supports mission-critical servers and must maintain better than 99.99% uptime. The Data Center Engineering Technician will continue to maintain high reliability and performance while keeping operating costs in facilities at a minimum. Engineering Technicians are Amazon’s front line when it comes to hands-on electrical and mechanical equipment troubleshooting. They will maintain, operate, and troubleshoot, Data Center Operation’s Mission Critical Facilities, which includes stand-by diesel generators and related fuel systems, as well as three phase electrical systems such as: switch gear, UPSs, PDUs, wet cell batteries and associated systems, CRAC, centrifugal chillers, cooling towers/water chemical system, air handlers and associated systems, pumps, & motors. Responsibilities: Supervise contractors who perform servicing or preventive maintenance Perform limited maintenance tasks to include: filter changes, battery system PMs, and Rack PDU & Rack ATS replacements Perform root cause analysis for operational issues Troubleshoot facility and rack level events Ensure all personnel on-site follow safety protocols Work on-call and a rotating schedule as needed Take daily operational readings and provide metrics reporting to senior engineers Perform basic support concepts such as ticketing systems, root cause analysis, and task prioritization Physical Requirements: All physical requirements are expected with reasonable accommodations Walk job sites in uneven terrain Work at heights and from ladders Regularly walk, use hands and fi
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