Amazon Data Services, Inc.

Operations, IT, Support Engineering, Tech Ops Engineering, Cloud Computing

EngineeringOperationsTechnician

$0–0k Herndon, Virginia, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Engineering Operations Technician at Amazon Data Services, Inc.. Skills: Data Center Operations, Mission Critical Facilities, Electrical Maintenance, Mechanical Maintenance. Monitor and record information from equipment. Monitor Building Management Systems”

What You'll Achieve.

Ensure 24/7 reliability; Ensure 24/7 availability; Maintain 99.999% uptime

Industry & Context.

Operations, IT, Support Engineering, Tech Ops Engineering, Cloud Computing
Problems you'll solve

Troubleshooting; Root cause analysis

Eligibility Requirements

Willingness to work flexible schedule, Work evenings, Work overnights, Work weekends, Lift up to 39 pounds, Participate in group lifts, Balance on ladder, Work on ladder, Work in environment requiring ear protection, Travel between data center locations, Commute between data center locations, Work at alternative sites, Travel over 50 miles, Commute less than 50 miles, On-call rotation

What They're Looking For.

Must Have

1+ years electrical or mechanical experience, 1+ years data center experience, 1+ years mission critical facilities experience, 1+ years Microsoft Office experience, Work flexible work schedule

Nice to Have

2+ years data center engineering experience, Experience reading procedures, Experience writing procedures, Experience reading engineering drawings, Experience writing engineering drawings, Associate's degree in related field, Technical degree in related field

What You'll Do.

Monitor and record information from equipment

Monitor Building Management Systems

Monitor Electrical Power Management System

Troubleshoot facility events

Troubleshoot rack-level events

Perform rack installs

Perform rack decommissioning

Troubleshoot electrical equipment

Troubleshoot mechanical equipment

Perform repair of electrical equipment

Perform repair of mechanical equipment

Write technical documentation

Support change management program

Monitor daily work requests

Manage work requests to resolution

Execute projects from conception to completion

Provide on-site support of contractors

Provide on-site support of sub-contractors

Provide on-site support of vendors

Troubleshoot equipment

How You'll Work.

Team & Collaboration

Collaborate with people across AWS; Work with software engineers; Work with hardware engineers; Work with network engineers; Work with supply chain specialists; Work with security experts; Work with operations managers

Communication Scope

Technical writing

Process & Methodology

Project execution

Full Job Description

Join our dynamic team and become a critical guardian of technological infrastructure! As a Data Center Engineering Technician, you'll play a pivotal role in maintaining the heartbeat of mission-critical technology infrastructure, ensuring seamless operations that power global digital experiences. Your expertise will directly contribute to maintaining an extraordinary 99.999% uptime, keeping the digital world running smoothly and efficiently. Engineering Technicians are Amazon’s front line when it comes to hands-on electrical and mechanical equipment troubleshooting. They will maintain, operate, and troubleshoot, Data Center Operation’s Mission Critical Facilities, which includes stand-by diesel generators and related fuel systems, as well as three phase electrical systems such as: switch gear, UPSs, PDUs, wet cell batteries and associated systems, CRAC, centrifugal chillers, cooling towers/water chemical system, air handlers and associated systems, pumps, & motors. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. NOTE: Amazon does not sponsor for imm

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