Amazon Data Services, Inc.
Operations, IT, Support Engineering, Tech Ops Engineering, Cloud Computing
EngineeringOperationsTechnician
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Engineering Operations Technician at Amazon Data Services, Inc.. Drive innovation. reducing operational costs”
What You'll Achieve.
Maintain 99.999% up-time
Industry & Context.
Troubleshooting; Root cause analysis
On-call rotations, Work schedule changes, Shifts up to 12-hours, Rotate on predefined schedule, Support more than one location/site, Walk job sites, Maintain balance on ladder, Perform construction tasks on ladder, Regularly lift up to 39 pounds, Participate in group lifts, Regularly walk, Use hands and fingers, Handle or feel, Reach with hands and arms, Stoop, Kneel, Crouch or crawl, Climb stairs, Twist, Bend, Work above shoulders, Grasp, Carry, Push and pull
What They're Looking For.
Must Have
2+ years Microsoft Office products, High school diploma, Technical training or 2+ years electrical/mechanical/HVAC/fire system experience, 2+ years electrical or mechanical experience
Nice to Have
4+ years data center engineering experience, Associate's degree, Bachelor's degree
What You'll Do.
reducing operational costs
Drive projects with moderate complexity
Assist in troubleshooting facility and rack-level events
Perform rack installs
Perform rack decommissioning
Perform operational readings
Perform facility management
Provide key performance indicators
Manage contractors and sub-contractors
Perform maintenance on electrical equipment
Perform maintenance on mechanical equipment
Perform maintenance on fire/life safety equipment
Ensure safety procedures are adhered to
Perform basic support concepts
Create change management
Maintain critical infrastructure equipment
Walk job sites in uneven terrain
Maintain balance on ladder
Perform construction tasks on ladder
Lift and move up to 39 pounds
Participate in group lifts for 40+ pounds
Use hands and fingers
Reach with hands and arms
Full Job Description
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. A day in the life - Tasked with driving innovation while reducing operational costs in the facilities. - Drive projects with moderate complexity. - Assist in troubleshooting of facility and rack-level events within internal Service Level Agreements (SLA). - Perform rack installs, rack decommissioning, operational readings and facility management. - Provide key performance indicators to senior engineers. - Responsible for the on-site management of contractors, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation. - Performance and oversight of maintenance and operations on all electrical, mechanical, and fire/life safety equipment within the data center. - Ensure all safety procedures are adhered to while performing work. - Perform basic support concepts such as ticketing systems, root cause analysis, change management creation, writing procedures and building management systems. - Work schedule changes depending on
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