Amazon Data Services, Inc.
Technology
EngineeringOperationsTechnician
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Engineering Operations Technician at Amazon Data Services, Inc.. Skills: Engineering Operations, Cloud Computing, DevOps, Troubleshooting. Maintain and improve the reliability and performance of. Deploy and manage infrastructure and applications”
What You'll Achieve.
Maintain system reliability; Improve system performance; Ensure system availability; Minimize downtime; Resolve issues promptly
Industry & Context.
Troubleshooting hardware; Troubleshooting software; Root cause analysis
On-call rotation
What They're Looking For.
Must Have
5+ years of experience in an engineering or operations role, Experience with Linux/Unix operating systems, Experience with networking concepts, Experience with troubleshooting hardware and software issues, Experience with scripting languages (e.g., Python, Bash), Experience with cloud computing platforms (AWS, Azure, GCP), Experience with monitoring and logging tools, Experience with CI/CD pipelines, Experience with containerization technologies (Docker, Kubernetes), Experience with infrastructure as code (Terraform, CloudFormation), Experience with database administration, Experience with security best practices, Experience with incident response, Experience with performance tuning, Experience with capacity planning, Experience with disaster recovery planning, Experience with technical documentation, Experience with customer support
Nice to Have
Bachelor's degree in Computer Science or related field, Experience with automation tools, Experience with configuration management tools, Experience with data analysis and visualization tools, Experience with machine learning concepts, Experience with AI development
What You'll Do.
Maintain and improve the reliability and performance of
Deploy and manage infrastructure and applications
Monitor system health and performance
Respond to incidents and outages
Troubleshoot and resolve hardware and software issues
Automate operational tasks
Collaborate with development teams
Document systems and procedures
Provide technical support to users
Ensure security best practices are followed
Optimize system performance
Plan for capacity and scalability
Develop and test disaster recovery plans
Participate in on-call rotation
How You'll Work.
Team & Collaboration
Development teams; Cross-functional teams
Communication Scope
Technical documentation
Full Job Description
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. A day in the life - Tasked with driving innovation while reducing operational costs in the facilities. - Drive projects with moderate complexity. - Assist in troubleshooting of facility and rack-level events within internal Service Level Agreements (SLA). - Perform rack installs, rack decommissioning, operational readings and facility management. - Provide key performance indicators to senior engineers. - Responsible for the on-site management of contractors, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation. - Performance and oversight of maintenance and operations on all electrical, mechanical, and fire/life safety equipment within the data center. - Ensure all safety procedures are adhered to while performing work. - Perform basic support concepts such as ticketing systems, root cause analysis, change management creation, writing procedures and building management systems. - Work schedule changes depending on
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