EngineeringOperationsTechnician

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. A day in the life Tasked with driving innovation while reducing operational costs in the facilities. Drive projects with moderate complexity. Assist in troubleshooting of facility and rack-level events within internal Service Level Agreements (SLA). Perform rack installs, rack decommissioning, operational readings and facility management. Provide key performance indicators to senior engineers. Responsible for the on-site management of contractors, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation. Performance and oversight of maintenance and operations on all electrical, mechanical, and fire/life safety equipment within the data center. Ensure all safety procedures are adhered to while performing work. Perform basic support concepts such as ticketing systems, root cause analysis, change management creation, writing procedures and building management systems. Work schedule changes depending on specific site needs.