Amazon Data Services, Inc.
Technology
EngineeringOperationsTechnician
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Engineering Operations Technician at Amazon Data Services, Inc.. Supervise contractors performing maintenance. Perform filter changes”
What You'll Achieve.
Ensure overall availability and reliability; Meet or exceed service levels; Maintain high reliability and performance; Keep operating costs at minimum
Industry & Context.
Root cause analysis; Troubleshoot facility events; Troubleshoot rack events
Work on-call, Rotating schedule, Respond to off hour emergencies, Walk job sites, Work at heights, Work from ladders, Lift up to 49 pounds, Group lifts for 50+ pounds, Carry up to 49 pounds, Work shifts longer than eight hours, Maintain balance, Perform construction tasks on ladder, Coordinate body movements using tools
What They're Looking For.
Must Have
1+ years electrical or mechanical experience, 1+ years data center experience, High school or equivalent diploma
Nice to Have
2+ years data center engineering experience
What You'll Do.
Supervise contractors performing maintenance
Perform filter changes
Perform battery system PMs
Replace Rack PDU & Rack ATS
Perform root cause analysis
Troubleshoot facility and rack events
Ensure personnel follow safety protocols
Take daily operational readings
Provide metrics reporting
How You'll Work.
Team & Collaboration
Work with other employees; Work with supervisors; Communicate with staff
Full Job Description
Amazon Web Services (AWS) is currently hiring for an Engineering Technician to support our data centers. The Engineering Technician will help ensure overall availability and reliability to meet or exceed defined service levels of data center operations. The Data Center Engineering Technician will be responsible for ensuring the overall operation and maintenance of all electrical, mechanical, and HVAC equipment within the data center. This equipment supports mission-critical servers and must maintain better than 99.999% uptime. The Data Center Engineering Technician will continue to maintain high reliability and performance while keeping operating costs in facilities at a minimum. Engineering Technicians are Amazon’s front line when it comes to hands-on electrical and mechanical equipment troubleshooting. They will maintain, operate, and troubleshoot, Data Center Operation’s Mission Critical Facilities, which includes stand-by diesel generators and related fuel systems, as well as three phase electrical systems such as: switch gear, UPSs, PDUs, wet cell batteries and associated systems, CRAC, centrifugal chillers, cooling towers/water chemical system, air handlers and associated systems, pumps, & motors. Key job responsibilities Responsibilities: Supervise contractors who perform servicing or preventive maintenance Perform limited maintenance tasks to include: filter changes, battery system PMs, and Rack PDU & Rack ATS replacements Perform root cause analysis for operational issues Troubleshoot facility and rack level events Ensure all personnel on-site follow safety protocols Work on-call and a rotating schedule as needed Take daily operational readings and provide metrics reporting to senior engineers Perform basic support concepts such as ticketing systems, root cause analysis, and task prioritization Physical Requirements: All physical requirements are expected with reasonable accommodations Walk job sites in uneven terrain Work at heights and from ladders Regula
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