Amazon Data Services, Inc.
Cloud Computing
EngineeringOperationsTechnician
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Engineering Operations Technician at Amazon Data Services, Inc.. Skills: Critical infrastructure, Data center operations, Electrical maintenance, Mechanical maintenance. Monitor electrical equipment. Monitor mechanical equipment”
What You'll Achieve.
Ensure 99.999% uptime
Industry & Context.
Troubleshooting; Root cause analysis
Work 12-hour shifts, Rotate shifts, On-call rotations, Support multiple sites, Lift up to 39 pounds, Group lifts 40+ pounds, Work on ladder, Work in noisy environment, Obtain TS/SCI clearance, Obtain polygraph, Opt into clearance
What They're Looking For.
Must Have
High school or equivalent diploma, 1+ years electrical/mechanical experience, 1+ years data center experience, US citizen, Maintain active Top Secret clearance, SCI eligibility
Nice to Have
2+ years data center engineering experience
What You'll Do.
Monitor electrical equipment
Monitor mechanical equipment
Monitor fire safety equipment
Record equipment information
Ensure 24/7 reliability
Ensure 24/7 availability
Monitor Building Management Systems
Monitor Electrical Power Management System
Assist troubleshooting facility events
Assist troubleshooting rack-level events
Perform rack installs
Perform rack decommissioning
Troubleshoot equipment
Perform root cause analysis
Repair electrical equipment
Repair mechanical equipment
Write technical documentation
Support change management
Monitor daily work requests
Manage work requests to resolution
Support sub-contractors
Maintain electrical systems
Maintain mechanical systems
Maintain life safety systems
Operate electrical systems
Operate mechanical systems
Operate life safety systems
Troubleshoot diesel generators
Troubleshoot fuel systems
Troubleshoot 3 phase electrical
Troubleshoot switchgear
Troubleshoot UPS units
Troubleshoot wet cell batteries
Troubleshoot CRAHU units
Troubleshoot centrifugal chillers
Troubleshoot cooling towers
Troubleshoot water systems
Troubleshoot air handlers
Troubleshoot fire safety equipment
Troubleshoot building automation systems
Troubleshoot general facilities equipment
How You'll Work.
Team & Collaboration
Collaborate with engineers; Collaborate with contractors; Collaborate with vendors; Collaborate with Chief Engineers; Collaborate with Facility Managers; Collaborate with Operations teams; Collaborate with hardware specialists; Collaborate with network specialists; Collaborate with supply chain specialists; Collaborate with security specialists
Communication Scope
Technical writing
Process & Methodology
Execute projects
Full Job Description
As a Data Center Engineering Operations Technician (EOT), you will maintain and operate the critical infrastructure systems that keep AWS's cloud running. Working in some of the most sophisticated and secure data centers in the world, you will be hands-on with electrical, mechanical, and life safety equipment—ensuring the 99.999% uptime that millions of customers rely on. In this role, you will troubleshoot mission-critical systems including diesel generators, 3-phase electrical systems, UPS units, chillers, and cooling towers. You will perform preventative maintenance, respond to facility events, and collaborate with engineers from around the globe to test and implement emerging technologies that meet the demands of a rapidly evolving cloud computing landscape. This is a technical, hands-on role where your work directly impacts the reliability of AWS services—from startups to Global 500 companies. We have a passion for learning and evolving, and we're looking for people who want to help us continue setting the industry standard. This position requires that the candidate selected be a US citizen and currently possess and maintain an active Top Secret security clearance with SCI eligibility. The position further requires that, after start, the selected candidate obtain and maintain an active TS/SCI security clearance with polygraph and satisfy other security related requirements. This position requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work. Physical Requirements: Willingness and demonstrated ability to work in the following physical conditions • Regularly lift and/or move up to 39 pounds independently • Participate in group lifts for 40+ pounds • Maintain balance and perform construction tasks while on a ladder • Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push and p
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