Amazon Data Services, Inc.
Cloud Computing
EngineeringOperationsTechnician
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Engineering Operations Technician at Amazon Data Services, Inc.. Skills: Critical infrastructure, Data center operations, System reliability. Maintain critical infrastructure systems. Operate critical infrastructure systems”
What You'll Achieve.
Ensure 99.999% uptime; Meet internal SLA; Manage work requests to resolution; Execute projects from conception to completion
Industry & Context.
Troubleshooting; Root cause analysis
US citizen, Top Secret clearance, SCI eligibility, TS/SCI clearance with polygraph, Security related requirements, Clearance for government agency, Lift up to 39 pounds, Group lifts 40+ pounds, Work on ladder, Work in noisy environment, 12-hour shifts, Shift rotation, On-call rotations, Support multiple sites
What They're Looking For.
Must Have
High school or equivalent diploma, 1+ years electrical/mechanical experience, 1+ years data center experience, US citizen, Maintain active Top Secret clearance, SCI eligibility
Nice to Have
2+ years data center engineering experience, Obtain TS/SCI clearance with polygraph, Satisfy security related requirements, Opt into clearance for government agency
What You'll Do.
Maintain critical infrastructure systems
Operate critical infrastructure systems
Troubleshoot mission-critical systems
Perform preventative maintenance
Respond to facility events
Collaborate with engineers
Test emerging technologies
Implement emerging technologies
Monitor electrical equipment
Monitor mechanical equipment
Monitor fire safety equipment
Record equipment information
Monitor Building Management Systems
Monitor Electrical Power Management System
Assist troubleshooting facility events
Assist troubleshooting rack-level events
Perform rack installs
Perform rack decommissioning
Troubleshoot electrical equipment
Troubleshoot mechanical equipment
Repair electrical equipment
Repair mechanical equipment
Write technical documentation
Support change management
Monitor daily work requests
Manage work requests to resolution
Support sub-contractors
Maintain stand-by diesel generators
Maintain fuel systems
Maintain 3 phase electrical systems
Maintain wet cell batteries
Maintain centrifugal chillers
Maintain cooling towers
Maintain water systems
Maintain air handlers
Maintain fire/life safety equipment
Maintain building automation systems
Maintain general facilities equipment
How You'll Work.
Team & Collaboration
Collaborate with engineers globally; Work with Facility Manager; Collaborate with Chief Engineers; Collaborate with Data Center Operations; Collaborate with hardware specialists; Collaborate with network specialists; Collaborate with supply chain specialists; Collaborate with security specialists
Communication Scope
Technical writing
Process & Methodology
Project execution
Full Job Description
As a Data Center Engineering Operations Technician (EOT), you will maintain and operate the critical infrastructure systems that keep AWS's cloud running. Working in some of the most sophisticated and secure data centers in the world, you will be hands-on with electrical, mechanical, and life safety equipment—ensuring the 99.999% uptime that millions of customers rely on. In this role, you will troubleshoot mission-critical systems including diesel generators, 3-phase electrical systems, UPS units, chillers, and cooling towers. You will perform preventative maintenance, respond to facility events, and collaborate with engineers from around the globe to test and implement emerging technologies that meet the demands of a rapidly evolving cloud computing landscape. This is a technical, hands-on role where your work directly impacts the reliability of AWS services—from startups to Global 500 companies. We have a passion for learning and evolving, and we're looking for people who want to help us continue setting the industry standard. This position requires that the candidate selected be a US citizen and currently possess and maintain an active Top Secret security clearance with SCI eligibility. The position further requires that, after start, the selected candidate obtain and maintain an active TS/SCI security clearance with polygraph and satisfy other security related requirements. This position requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work. Physical Requirements: Willingness and demonstrated ability to work in the following physical conditions • Regularly lift and/or move up to 39 pounds independently • Participate in group lifts for 40+ pounds • Maintain balance and perform construction tasks while on a ladder • Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push and p
Applying for this Engineering Operations Technician role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
ANONYMOUS · UNFILTERED
What do employees actually say about Amazon Data Services, Inc.?
Real rants from real employees. Read before you apply.