Amazon Data Services, Inc.
Operations, IT, Support Engineering, Tech Ops Engineering, Cloud Computing
EngineeringOperationsTechnician
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Engineering Operations Technician at Amazon Data Services, Inc.. Skills: Electrical systems, Mechanical systems, Data center operations. Monitor and record information from electrical, mechanical, and. Monitor Building Management Systems (BMS)”
What You'll Achieve.
Ensure 24/7 reliability and availability; Maintain 99.999% uptime
Industry & Context.
Troubleshooting; Root cause analysis
Work schedule changes, Shifts up to 12-hours, On-call rotations, Support multiple locations/sites, Lift and/or move up to 39 pounds, Participate in group lifts for 40+ pounds, Maintain balance on ladder, Perform construction tasks on ladder, Regularly walk, use hands and fingers, reach, Stoop, kneel, crouch or crawl, Climb stairs, Twist, bend, work above shoulders, Grasp, carry, push and pull objects, Work in environment requiring ear protection, Travel (over 50 miles), Commute (less than 50 miles)
What They're Looking For.
Must Have
2+ years relevant work experience, 2+ years electrical or mechanical experience, Ability to travel to or commute between data center locations, Willingness to temporarily work at alternative sites, Can bend or twist body into unusual positions, Can use hands to manipulate small wires and objects, Can walk on job sites in uneven terrain, Can work at heights and from ladders, Work a flexible work schedule including evenings, overnights, and weekends
Nice to Have
4+ years data center engineering experience, Bachelor's degree in Electrical Engineering, Mechanical Engineering, or related field, Associate's degree in related field, or technical degree in related field, Knowledge of network design and layout, Knowledge of low voltage cabling, Experience in data center engineering, Can perform physical tasks all day without becoming overly tired, Experience reading and writing procedures, Experience reading technical documents, Experience reading engineering drawings, Experience in construction
What You'll Do.
Monitor and record information from electrical
Monitor Building Management Systems (BMS)
Monitor Electrical Power Management System (EPMS)
Assist in troubleshooting of facility and rack-level events
Perform rack installs
Perform rack decommissioning
Perform PM of electrical and mechanical equipment
Perform troubleshooting of electrical and mechanical equipment
Perform root cause analysis of electrical and mechanical
Perform repair of electrical and mechanical equipment
Technical writing to support change management program
Monitor daily work requests
Manage work requests to resolution
Execute projects from conception to completion
On-site support of contractors
On-site support of sub-contractors
On-site support of vendors
and troubleshoot mission-critical facilities
and troubleshoot stand-by diesel generators
and troubleshoot related fuel systems
and troubleshoot three phase electrical systems
and troubleshoot switch gear
and troubleshoot UPSs
and troubleshoot PDUs
and troubleshoot wet cell batteries
and troubleshoot CRAC units
and troubleshoot centrifugal chillers
and troubleshoot cooling towers/water chemical system
and troubleshoot air handlers
and troubleshoot pumps
and troubleshoot motors
and troubleshoot fire/life safety equipment
and troubleshoot building automation systems
and troubleshoot general facilities equipment
How You'll Work.
Team & Collaboration
Collaborate with people across AWS
Communication Scope
Technical writing
Process & Methodology
Change management
Full Job Description
Join our dynamic team and become a critical guardian of technological infrastructure! As a Data Center Engineering Technician, you'll play a pivotal role in maintaining the heartbeat of mission-critical technology infrastructure, ensuring seamless operations that power global digital experiences. Your expertise will directly contribute to maintaining an extraordinary 99.999% uptime, keeping the digital world running smoothly and efficiently. Engineering Technicians are Amazon’s front line when it comes to hands-on electrical and mechanical equipment troubleshooting. They will maintain, operate, and troubleshoot, Data Center Operation’s Mission Critical Facilities, which includes stand-by diesel generators and related fuel systems, as well as three phase electrical systems such as: switch gear, UPSs, PDUs, wet cell batteries and associated systems, CRAC, centrifugal chillers, cooling towers/water chemical system, air handlers and associated systems, pumps, & motors. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. NOTE: PDX is an AWS GovCloud regio
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