Amazon Data Services, Inc.
Technology
EngineeringOperationTechnician,DCCCommunities
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Engineering Operation Technician, DCC Communities at Amazon Data Services, Inc.. Skills: Data center operations, Hardware troubleshooting, Network troubleshooting, System administration. Operate and maintain data center facilities. Monitor data center systems and infrastructure”
Industry & Context.
Problem-solving; Troubleshooting
What They're Looking For.
Must Have
5+ years of experience in operations or data center environments, Experience with data center operations, Experience with hardware troubleshooting, Experience with network troubleshooting, Experience with Linux/Unix, Experience with Windows Server, Experience with scripting languages (e.g., Python, Perl, Bash), Experience with monitoring tools, Experience with ticketing systems, Experience with data center infrastructure management (DCIM) tools, Experience with electrical and mechanical systems, Experience with safety protocols
Nice to Have
Associate's degree in a technical field, Experience with cloud platforms (AWS, Azure, GCP), Experience with automation tools (e.g., Ansible, Chef, Puppet), Experience with containerization technologies (e.g., Docker, Kubernetes), Experience with CI/CD pipelines, Experience with infrastructure as code (IaC) tools (e.g., Terraform, CloudFormation), Experience with security best practices, Experience with performance tuning and optimization, Experience with disaster recovery and business continuity planning, Experience with project management methodologies (e.g., Agile, Scrum), Excellent problem-solving skills, Strong communication and interpersonal skills
What You'll Do.
Operate and maintain data center facilities
Monitor data center systems and infrastructure
Respond to incidents and outages
Perform hardware and network troubleshooting
Install and configure servers and network devices
Manage data center inventory and assets
Implement and maintain data center security measures
Perform routine maintenance on electrical and mechanical systems
Ensure compliance with safety protocols
Document data center operations and procedures
Collaborate with internal teams and external vendors
Support capacity planning and resource management
Assist with data center build-outs and migrations
Troubleshoot issues with Linux/Unix and Windows Server environments
Utilize scripting languages for automation tasks
Manage and utilize monitoring and ticketing systems
Work with DCIM tools for facility management
Support cloud platform integrations
Implement and manage automation tools
Deploy and manage containerized applications
Utilize CI/CD pipelines for software deployment
Manage infrastructure as code
Perform performance tuning and optimization
Support disaster recovery and business continuity efforts
Participate in project management activities
How You'll Work.
Team & Collaboration
Internal teams; External vendors; Cross-functional teams
Process & Methodology
Agile, Scrum
Full Job Description
Join our dynamic team and become a critical guardian of technological infrastructure! As a Data Center Engineering Technician, you'll play a pivotal role in maintaining the heartbeat of mission-critical technology infrastructure, ensuring seamless operations that power global digital experiences. Your expertise will directly contribute to maintaining an extraordinary 99.999% uptime, keeping the digital world running smoothly and efficiently. Engineering Technicians are Amazon’s front line when it comes to hands-on electrical and mechanical equipment troubleshooting. They will maintain, operate, and troubleshoot, Data Center Operation’s Mission Critical Facilities, which includes stand-by diesel generators and related fuel systems, as well as three phase electrical systems such as: switch gear, UPSs, PDUs, wet cell batteries and associated systems, CRAC, centrifugal chillers, cooling towers/water chemical system, air handlers and associated systems, pumps, & motors. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. NOTE: Amazon does not sponsor for
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