Headway

Healthcare

EngineeringManager(Insurance)

$190–238k New York, New York, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Manager candidates.

The Brief

“Engineering Manager (Insurance) at Headway. Skills: Insurance platform, Engineering management, System architecture. Lead engineering team. Hire to high bar”

What You'll Achieve.

Ship predictably through high-stakes moments

Industry & Context.

Healthcare
Problems you'll solve

Troubleshooting; Root cause analysis

Eligibility Requirements

On-call sustainability

What They're Looking For.

Must Have

3-5+ years Software Engineer, 2+ years managed engineers, Built systems other teams depended on, Comfortable in design review, Read PRs when it matters, Team trusts technical read, Think clearly about failure modes, Treat reliability as a feature, Builder of intelligent systems, Give direct, kind feedback, Told someone a hard truth

Nice to Have

Healthcare experience, Insurance experience, Claims experience, Payments platform experience, Partnered with operations teams, Build tooling that scales human work, Production ML fluency, Data-platform fluency, Scaleup experience, Series D experience, Remain active technical contributors, Pairing with engineers, Driving key decisions holistically

What You'll Do.

Lead engineering team

Own meaningful surface

Make architectural decisions

Evaluate build-vs-buy

Set reliability targets

Manage incident response

Ensure on-call sustainability

How You'll Work.

Team & Collaboration

Cross-functional partnership; Insurance group leaders; Adjacent groups leaders

Communication Scope

Direct feedback

Process & Methodology

Roadmap planning

Full Job Description

1 in 4 people in the US have a treatable mental health condition, but most providers don't accept insurance, making therapy too expensive for most people. Headway’s mission is to fix this by building a new mental healthcare system everyone can access. We started by solving the biggest barrier to care: insurance. The admin work - credentialing, claims, payment reconciliation - is a nightmare. We've automated that. But we're going further. Over 75,000 providers across all 50 states run their practice on our software, serving over 1 million patients. We are building the best tools for therapists to run their entire practice, reimagining the experience of finding a therapist, and investing in the platform foundations to enable this at scale. We aren't just a billing layer; we are becoming the platform where care actually happens. We're a Series D company with $325M+ in funding (a16z, Accel, Spark Capital, etc.), looking for exceptional people to help us achieve this mission. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better. ABOUT THE TEAM & ROLE Mental health care shouldn't come with surprise bills, and it shouldn't cost providers sleep wondering whether they'll get paid for the work they did. At Headway, getting insurance right — reliably, accurately, and in real time — is the single most leveraged problem we solve. It's the difference between a patient who can afford their first session and one who can't; between a provider who chooses Headway and one who doesn't. We're hiring an Engineering Manager to lead one of the teams inside Headway's insurance platform — the connected set of systems that turn raw insurance data into accurate, real-time answers about coverage, cost, and payment. Depending on background and interest, this role may lead the team responsible for any of: how we communicate with payers, how we determine and represent a patient's benefits, how we correct issues when s

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