Headway
Healthcare
EngineeringManager(Insurance)
Neural analysis suggests this role is
optimal for Manager candidates.
“Engineering Manager (Insurance) at Headway. Skills: Insurance platform, Engineering management, System architecture. Lead engineering team. Hire to high bar”
What You'll Achieve.
Ship predictably through high-stakes moments
Industry & Context.
Troubleshooting; Root cause analysis
On-call sustainability
What They're Looking For.
Must Have
3-5+ years Software Engineer, 2+ years managed engineers, Built systems other teams depended on, Comfortable in design review, Read PRs when it matters, Team trusts technical read, Think clearly about failure modes, Treat reliability as a feature, Builder of intelligent systems, Give direct, kind feedback, Told someone a hard truth
Nice to Have
Healthcare experience, Insurance experience, Claims experience, Payments platform experience, Partnered with operations teams, Build tooling that scales human work, Production ML fluency, Data-platform fluency, Scaleup experience, Series D experience, Remain active technical contributors, Pairing with engineers, Driving key decisions holistically
What You'll Do.
Lead engineering team
Own meaningful surface
Make architectural decisions
Evaluate build-vs-buy
Set reliability targets
Manage incident response
Ensure on-call sustainability
How You'll Work.
Team & Collaboration
Cross-functional partnership; Insurance group leaders; Adjacent groups leaders
Communication Scope
Direct feedback
Process & Methodology
Roadmap planning
Full Job Description
1 in 4 people in the US have a treatable mental health condition, but most providers don't accept insurance, making therapy too expensive for most people. Headway’s mission is to fix this by building a new mental healthcare system everyone can access. We started by solving the biggest barrier to care: insurance. The admin work - credentialing, claims, payment reconciliation - is a nightmare. We've automated that. But we're going further. Over 75,000 providers across all 50 states run their practice on our software, serving over 1 million patients. We are building the best tools for therapists to run their entire practice, reimagining the experience of finding a therapist, and investing in the platform foundations to enable this at scale. We aren't just a billing layer; we are becoming the platform where care actually happens. We're a Series D company with $325M+ in funding (a16z, Accel, Spark Capital, etc.), looking for exceptional people to help us achieve this mission. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better. ABOUT THE TEAM & ROLE Mental health care shouldn't come with surprise bills, and it shouldn't cost providers sleep wondering whether they'll get paid for the work they did. At Headway, getting insurance right — reliably, accurately, and in real time — is the single most leveraged problem we solve. It's the difference between a patient who can afford their first session and one who can't; between a provider who chooses Headway and one who doesn't. We're hiring an Engineering Manager to lead one of the teams inside Headway's insurance platform — the connected set of systems that turn raw insurance data into accurate, real-time answers about coverage, cost, and payment. Depending on background and interest, this role may lead the team responsible for any of: how we communicate with payers, how we determine and represent a patient's benefits, how we correct issues when s
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