Rubrik
AI
EngineeringManager-EnterpriseApps
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“Engineering Manager- Enterprise Apps at Rubrik. Skills: Engineering Management, Systems Software Development, Cross-Platform Development, Architecture Ownership, Team Leadership, Customer Escalation Management. Lead, mentor, and foster the growth of the team. Drive the team's development cadence”
Industry & Context.
resolution of customer issues; customer escalations; root cause analysis; developing fixes; managing patches
on-call escalation support
What They're Looking For.
Must Have
Bachelor's or Master's degree in Computer Science, Software Engineering, or a closely related field, 8-10+ years of total experience in software development, with a significant concentration in systems-level programming, 2-3+ years in an engineering management or technical leadership role, with direct management of software development teams, foundation in systems software development (e. g. , agents, system services, daemons, endpoint software), Proven experience with cross-platform development, including building and shipping production software on Windows, Linux, and ideally Unix variants, Solid understanding of distributed systems, client-server architectures, and secure communication protocols (e. g. , TLS, certificate management), Demonstrated ability to lead, mentor, and develop systems engineers across various experience levels, Track record of managing and resolving customer escalations with urgency, including coordinating fixes across multiple release branches, Exceptional project management skills for overseeing multiple concurrent workstreams (features, bug fixes, releases, pipeline health), Experience with release management processes and delivering enterprise software on regular cadences, Proven experience collaborating effectively with Product Management, Support, and Field Engineering teams, Outstanding communication skills, with the ability to represent the team's work in quality reviews and cross-functional forums
Nice to Have
preference for experience with backup/recovery, data protection, or storage infrastructure, Familiarity with CI/CD pipelines, build systems, and test automation frameworks
What You'll Do.
and foster the growth of the team
Drive the team's development cadence
Manage performance reviews
drive career progression
Prioritize and manage the team's workload
Oversee vendor/contractor relationships
Take ownership of the architecture and development for the backup agent
Ensure robust cross-platform reliability and consistent behavior
Lead significant refactoring and modernization efforts
Maintain the health of the CI/CD pipeline
Act as the primary escalation point for high-priority customer defects
Own and manage release sign-offs for the agent
Provide on-call escalation support
Partner closely with the Product Manager to define and prioritize the product roadmap
Collaborate with adjacent platform teams
Coordinate with Support
Contribute to defining the next-generation agent architecture and the overall cloud-native agent strategy
How You'll Work.
Team & Collaboration
Partner closely with the Product Manager; Collaborate with adjacent platform teams; Coordinate with Support, Sales Engineering, and Field teams; represent the team's work in quality reviews and cross-functional forums
Communication Scope
Outstanding communication skills; ability to represent the team's work in quality reviews and cross-functional forums
Process & Methodology
sprint planning, backlog grooming, retrospectives, managing multiple concurrent priorities, managing multiple concurrent workstreams (features, bug fixes, releases, pipeline health), release management processes, delivering enterprise software on regular cadences
Full Job Description
About the Role We are looking for an experienced Engineering Manager to lead the Rubrik Backup Service (RBS) development team. This critical role involves owning the complete, end-to-end lifecycle of Rubrik's cross-platform backup agent, from architecture and development through release qualification and resolution of customer issues. The ideal candidate will combine deep expertise in systems software with proven people leadership and a strong history of delivering reliable, enterprise-grade software. The Team The RBS team is a key part of the Enterprise Data Protection (EDP) group at Rubrik. The team is responsible for the crucial, cross-platform backup agent that operates on customer hosts across Windows, Linux, and Unix. This agent manages host registration, backup orchestration, agent lifecycle, certificate management, and secure communication. Deployed in thousands of global enterprise environments, the agent is a fundamental component of Rubrik's solution. What you’ll do People Leadership and Team Development Lead, mentor, and foster the growth of the team, promoting technical excellence and ownership across a complex multi-platform codebase. Drive the team's development cadence, including sprint planning, standups, backlog grooming, retrospectives, and thorough code reviews. Manage performance reviews, set objectives, drive career progression, including promotions and calibrations. Prioritize and manage the team's workload across multiple concurrent priorities: feature development, customer escalations, pipeline health, and technical debt reduction. Oversee vendor/contractor relationships, including quarterly performance reviews and work quality oversight. Software Architecture and Technical Ownership Take ownership of the architecture and development for the backup agent—a system service on customer hosts handling backup orchestration, registration, lifecycle management, certificate rotation, and secure communication. Ensure robust cross-platform reliability
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