Braze

Customer Engagement Platform

EngineeringManager,Email

$160–283k Toronto, Ontario, Canada Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Senior candidates.

The Brief

“Engineering Manager, Email at Braze. Skills: Software engineering, Team leadership, System architecture. Lead Email team. Build and maintain core infrastructure”

Industry & Context.

Customer Engagement Platform
Problems you'll solve

Solve exhilarating challenges

What They're Looking For.

Must Have

5+ years of software engineering experience, 2+ years leading high performing teams, Ability to communicate effectively, make hard decisions and tradeoffs, Experience building foundational systems at scale, spearheading software projects

Nice to Have

Ruby, Rails, MongoDB, PostgreSQL, Redis, Sidekiq, JavaScript, React

What You'll Do.

Build and maintain core infrastructure

Deliver billions of personalized emails

Process reporting data

Solve engineering challenges

Guide architectural decisions

Manage team processes

How You'll Work.

Team & Collaboration

Work closely with product; Work closely with design; Collaborate with team's engineers; Help make us better engineers; Learn from us

Communication Scope

Communicate effectively

Full Job Description

At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew. We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization. To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success. Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture. If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you. WHAT YOU'LL DO We’re looking for an Engineering Manager to lead our Email team, which is responsible for building and maintaining the core infrastructure that delivers billions of personalized emails a month to our customers’ end users as well as processing all associated reporting data. This includes a highly parallelized platform to personalize & send emails at huge scale, REST APIs to manage/track user subscriptions, web pages to allow end-users to self-manage preferences, and dashboards to configure customer email domains. As the manager of this team, you’ll work closely with product, design, and the team’s engineers to build new features in response to customer feedback and scale the channel as message volume grows. You will recruit, coach, and develop the team’s engineers. You will help solve major engineering challenges, by guiding key architectural decisions and (in certain high-leverage cases) via the code you write.

Free ATS check

Applying for this Engineering Manager, Email role?

Most applicants get filtered before a human reads their resume. See if yours makes the cut.

How to Apply on Greenhouse

  • Create a Greenhouse profile before applying — it saves time across multiple applications.
  • Upload your resume as a PDF; the parser handles it better than Word.
  • Answer all knockout questions carefully — wrong answers auto-reject before a human sees you.
  • Enable email notifications to track application status in real time.

ANONYMOUS · UNFILTERED

What do employees actually say about Braze?

Real rants from real employees. Read before you apply.

Read Company Rants →