Superchat
SaaS
EngineeringManager
Neural analysis suggests this role is
optimal for Mid candidates.
“Engineering Manager at Superchat. Skills: People management, Delivery leadership, Technical credibility. Lead one or more squads. Partner directly with the CTO”
What You'll Achieve.
Develop engineers; Ship reliable software; Shape how our team works as we scale
Industry & Context.
Regular in-person collaboration and presence in Berlin
What They're Looking For.
Must Have
3–5+ years of people management experience in software engineering, Track record of leading squads of 5-10 engineers through full product and delivery cycles, Technical background (former Senior Engineer or equivalent), Experience hiring engineers, Comfortable having clear, honest, and sometimes difficult conversations, Fluent in written and spoken English, Engineering Managers participate, challenge, and sponsor decisions
Nice to Have
Ideally in B2B SaaS environments, Former reports got promoted, took on broader scope, or grew into roles that better matched their strengths, Successfully closing high-quality candidates, Communicate clearly across engineering, product, and leadership teams, Create alignment through written and verbal communication
What You'll Do.
Lead one or more squads
Partner directly with the CTO
Ship reliable software
Shape how our team works
Run weekly or bi-weekly 1:1s
Lead growth conversations
Work closely with PMs
Participate in architecture discussions
Play a key role in hiring
Collaborate closely across squads
Handle difficult conversations
How You'll Work.
Team & Collaboration
Partner directly with the CTO; Collaborate closely across squads with other Engineering Managers and the CTO; Create alignment through written and verbal communication; Work closely with PMs and senior engineers; Participate, challenge, and sponsor decisions
Communication Scope
Fluent in written and spoken English; Communicate clearly across engineering, product, and leadership teams; Create alignment through written and verbal communication
Process & Methodology
Cycle planning, Scoping, Prioritization, Dependencies, Team capacity
Full Job Description
At Superchat, we're rebuilding how businesses talk to their customers. The phone call, the contact form, the support ticket: all of it is being replaced by messaging and AI. We're building the platform that runs underneath. Founded in 2020, Superchat has become the platform of choice for 10,000+ businesses worldwide, from globally recognized brands like Allianz, Auto1, Enpal, Danone, and GASAG to the small businesses, dental practices, and one-person startups that need to look bigger than they are. Today, millions of messages flow through Superchat every single day. We started as a unified inbox: one place for every channel a customer might pick, WhatsApp, email, SMS, Instagram. Then ChatGPT happened, and the second chapter began: AI agents that respond across chat, email, and voice at the quality of the best human teams. We're 100 people, profitable, and have raised €18M in funding (last round 4.5 years ago, we've been growing on our own money since). Headquartered in Berlin. We're hiring an Engineering Manager to lead one or more squads. You'll partner directly with the CTO to develop engineers, ship reliable software, and shape how our team works as we scale. Who We Want Experienced engineering people manager. You bring 3–5+ years of people management experience in software engineering, ideally in B2B SaaS environments. Strong delivery leadership. You have a track record of leading squads of 5-10 engineers through full product and delivery cycles. Technically credible. You come from a strong technical background (former Senior Engineer or equivalent), read code comfortably, and contribute meaningfully to technical discussions. Builder of strong engineers. Your former reports got promoted, took on broader scope, or grew into roles that better matched their strengths. Strong hiring instinct. You have experience hiring engineers and successfully closing high-quality candidates. Comfortable with difficult conversations. You are comfortable having clear, honest, and s
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