JLL
Real Estate
EngineeringManager
Neural analysis suggests this role is
optimal for Manager candidates.
“Engineering Manager at JLL. Skills: Engineering Management, Smart Building Systems, Team Leadership. Execute day-to-day technical requirements. Ensure compliance to SOPs, KPIs and SLAs”
What You'll Achieve.
Meet or exceed KPIs; Enhance operational efficiency; Enhance sustainability; Enhance occupier comfort; Improve building operations; Achieve technician goals; Improve technical service delivery; Implement service enhancements; Implement service adaptations; Increase customer satisfaction
Industry & Context.
Troubleshoot technical issues; Identify performance gaps; Identify data gaps; Implement solutions
What They're Looking For.
Must Have
HV/LV authorised person AP15, Confined Authorised person, Mechanical Pressure authorised person
Nice to Have
Current Edition IEE: Wiring and Installation Regulations or equivalent, HNC & HND in an engineering discipline, IOSH, Strategic systems definition, development and delivery, Smart Building experience, Working knowledge of DDC controls, IP networks, and IoT device management, A highlight self-motivated individual and able to anticipate customer’s needs, Able to demonstrate a proven track record of leading and inspiring teams within a fast-paced service delivery environment, with the acumen to manage performance of the engineering team, Experienced in client relationship management
What You'll Do.
Execute day-to-day technical requirements
Ensure compliance to SOPs
Deliver resilient engineering service
Support workplace experience goals
Motivate and inspire shift team
Communicate vision and translate into deliverables
Communicate technical issues to stakeholders
Optimize integrated smart building systems
Manage integrated smart building systems
Enhance operational efficiency
Enhance sustainability
Enhance occupier comfort
Leverage analytics to monitor building automation
Leverage analytics to analyse building automation
Leverage analytics to improve building automation
Leverage analytics to monitor energy management
Leverage analytics to analyse energy management
Leverage analytics to improve energy management
Leverage analytics to monitor business resilience
Leverage analytics to analyse business resilience
Leverage analytics to improve business resilience
Identify performance gaps
Drive innovation in building operations
Build an environment supporting teamwork
Encourage an environment supporting teamwork
Build an environment supporting co-operation
Encourage an environment supporting co-operation
Build an environment supporting service excellence
Encourage an environment supporting service excellence
Build an environment supporting performance excellence
Encourage an environment supporting performance excellence
Build an environment supporting personal success
Encourage an environment supporting personal success
Manage Workspace Engineering Technicians proactively
Set clear objectives for technicians
Support technicians to achieve goals
Communicate account vision
Communicate account purpose
Translate vision into deliverables
Translate purpose into deliverables
Provide coaching for direct reports
Provide mentoring for direct reports
Guide reports to develop plans
Review performance of reports
Measure performance of reports
Comply with Client contract requirements
Meet Key Performance Indicators
Exceed Key Performance Indicators
Operate all building systems competently
Operate all building systems effectively
Operate all building systems efficiently
Ensure regular plant inspections
Ensure regular works inspections
Ensure regular audits
Support creation of SOPs
Support adoption of SOPs
Provide training to technicians
Ensure technician familiarity with SOPs
Ensure technician comfort with SOPs
Ensure application of Risk & Safety work practices
Ensure adherence to Risk & Safety work practices
Mitigate risk of service interruption
Coordinate vendors for services
Manage vendors for services
Oversee vendors for services
Identify opportunities to improve technical service delivery
Benefit workplace service experience
Strive for Continuous Improvement
Identify service enhancements
Implement service enhancements
Identify service adaptations
Implement service adaptations
Lead a team of smart building technicians
Supervise a team of smart building technicians
Monitor building automation systems
Monitor integrated technology platforms
Respond to technical issues
Troubleshoot technical issues
Coordinate preventative maintenance schedules
Coordinate emergency repairs
Serve as primary point of contact
Analyse building performance data
Document shift activities
Report on shift activities
Document system performance
Report on system performance
Document maintenance requirements
Report on maintenance requirements
Ensure compliance with safety protocols
Ensure compliance with building codes
Ensure compliance with operational standards
Train team members on new technologies
Train team members on best practices
Participate in emergency response procedures
Participate in emergency response drills
Ensure management data is recorded
Submit monthly static operations report
Work with business stakeholders
Ensure community feel is present
Ensure community feel is visible
Champion Engineering management team
Support management team operations
Deliver agreed non negotiables
Challenge the status quo
Change processes to improve management
Change procedures to improve management
Proactive management through speed
Increase customer satisfaction
Carry out audits in line with JLL BMS
Carry out inspections in line with JLL BMS
Ensure actions database is updated
How You'll Work.
Team & Collaboration
Wider workspace team; Client's colleagues; Stakeholders; Tenants; Vendors; Business stakeholders; Engineering management team
Communication Scope
Update stakeholders; Communicate vision; Translate vision
Full Job Description
**JLL empowers you to shape a brighter way**. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Join JLL's dynamic team serving one of the world's largest banking and financial services organisations with a network spanning more than 50 countries and territories. We're seeking talented professionals who thrive in fast-paced environments and are eager to drive meaningful change. This is an outstanding opportunity to work alongside industry experts that help shape the future of workplace strategy for a globally recognised institution. Whether you want a career that could take you to the top or an exciting new direction, we offer opportunities, support and rewards that will help you stand out, fulfil your potential, and ultimately make your mark on something truly exciting. **What this job involves:** The role is responsible for the execution of the day-to-day technical requirements in the workspace, ensuring compliance to SOPs, KPIs and SLAs. A key aspect of this role is to work hand in hand with the wider workspace team to deliver a resilient and consistent engineering service that supports the wider team goal of delivering an excellent workplace experience to our client’s colleagues and their guests. The role will be expected to motivate and inspire a shift team, being able to communicate a vision and translate that into operational deliverables. They will also need to be able to communicate with stakeholders, updating them on technical issues in a way they can understand, Optimising and managing integra
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