EngineeringManager

Authentic helps insurance brokers create better insurance products for their clients. We provide the technology platform and behind-the-scenes support that lets brokers build custom insurance solutions for specific industries or customer groups. Think of us as the operating system that powers these specialized insurance offerings. For brokers, this means they can offer unique products their competitors don't have, earn more money, and spend less time on paperwork and administrative tasks. We handle the complex (technology, compliance, and partnerships with highly-rated insurance carriers), so they can focus on serving their customers and growing their business. Responsibilities Own reliability and performance at scale - set SLOs, reduce incidents, build observability that actually helps Scale the Platform Engineering team from ~8 to 15+ engineers over 18 months - hire well, develop ICs into leads, build culture Set technical direction for product - make architectural decisions on APIs, data models, and frontend systems Partner cross-functionally with Product, and Design teams to align engineering investments with company goals Stay close to the work - review critical PRs, participate in architecture discussions, unblock your team when needed Build processes that enable speed - CI/CD, on-call rotations, incident response, without bureaucracy Experience 2+ years leading and scaling engineering teams Experience growing teams, including developing ICs into leads Strong platform/infrastructure background - you have built and operated systems at scale Deep understanding of distributed systems, APIs, and cloud infrastructure (we are on AWS) Comfortable in a fast-moving environment Excellent communication skills - you can translate technical decisions for non-technical stakeholders Preferred Experience with AI/ML products - LLM integrations, automation, intelligent features Familiarity with our stack: Python (FastAPI), TypeScript/React, AWS (CDK, Lambda, DynamoDB)Previous i