dunnhumby
Tech / AI / Software
EngineerSRE(observability/monitoring)
“Engineer- SRE (observability/monitoring) at dunnhumby. Skills: observability, monitoring, Site Reliability Engineering, system stability, automation standards, SRE best practices. Implement monitoring, logging, and tracing for applications, services, and infrastructure. Build dashboards and alerts to monitor system health and performance”
What You'll Achieve.
keep our large, distributed systems reliable, fast, and running smoothly; improve how we build and maintain reliable systems; strengthen system stability; ensure our services are stable, easy to monitor, and always available; improve system visibility; manage incidents; boost overall performance; reducing unnecessary alert noise; implement improvements in monitoring coverage
Industry & Context.
troubleshoot operational issues
What They're Looking For.
Must Have
3–5 years of experience in infrastructure operations, monitoring, or Site Reliability Engineering, Experience working with Infrastructure as Code tools such as Terraform, Familiarity with cloud platforms such as GCP or Azure, Understanding of APIs, service monitoring, and system logs, Experience supporting production environments and incident response processes, written and verbal communication skills with the ability to collaborate across teams
Nice to Have
Experience with observability tools such as Grafana, Prometheus, Splunk, or New Relic, Experience supporting distributed systems or microservices, Exposure to automation or scripting for operational tasks, Experience working in Media, SaaS, or streaming environments
What You'll Do.
and tracing for applications
Build dashboards and alerts to monitor system health and performance
Support production systems and participate in incident response activities
Troubleshoot operational issues using logs
and system diagnostics
Work with engineering teams to onboard services into monitoring platforms
Assist in defining alert thresholds and reducing unnecessary alert noise
Maintain monitoring configurations and ensure operational documentation is up to date
Support post-incident reviews and implement improvements in monitoring coverage
Automate routine operational tasks where possible
How You'll Work.
Team & Collaboration
work closely with platform, backend, security, and product teams; guide engineering teams on SRE best practices; work with engineering teams to onboard services into monitoring platforms; written and verbal communication skills with the ability to collaborate across teams
Communication Scope
written and verbal communication skills
Applying for this Engineer- SRE (observability/monitoring) role?
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