Samsung
EngineerII,SoftwareAnalysisEngineering
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“Engineer II, Software Analysis Engineering at Samsung. Skills: field integration testing, customer testing, network performance validation, Tier 3 support. Lead field integration testing efforts. Develop test plans”
What You'll Achieve.
software acceptance is achieved; validate end-to-end network performance; improve LTE RAN network performance; build product synergies; achieve successful new product rollouts and developments; Ensure that customer commitments are achieved according to plan
Industry & Context.
issue identification; analysis; troubleshooting; evaluating KPIs; optimization guidelines; product performance analysis; feature performance analysis; new product evaluation; software release evaluation; third-party product evaluation; hardware interface evaluation; signal-path analysis
10% domestic travel required for product rollouts, team meetings, and customer meetings, No sponsorship available for this position
What They're Looking For.
Must Have
Master’s degree in Computer Science, Information Technology, Electrical Engineering, Electronics Engineering, Telecommunications and Network Engineering, a related field or foreign equivalent, 2 years of post-baccalaureate experience in job offered or any related engineering roles, call flow knowledge of 5G/LTE RAN network, LTE/NR product and interface testing, development of test plan and test cases for software features, mobility management and mobile broadband radios and inter-working between 4G and 5G, 5G/LTE protocol stacks, PC or UNIX Workstation experience in a LAN systems, RF test equipment including signal generator, spectrum analyzer, and air interface protocol analyzer
What You'll Do.
Lead field integration testing efforts
Review test plans with customers
Drive cross-functional teams to execution
Proof quality until software acceptance
Apply electrical engineering foundations
Provide Tier 3 support
Analyze scheduler-related issues
Troubleshoot scheduler-related issues
Review LTE RAN network performance
Evaluate and trend key KPIs
Provide optimization guidelines
Aid in product performance analysis
Aid in feature performance analysis
Evaluate new product releases
Evaluate software releases
Evaluate third-party products
Work closely with support organizations
Work closely with logistics
Work closely with cross-functional teams
Educate customers on new products
Educate customers on new services
Explain relevant engineering concepts
Ensure customer commitments are achieved
How You'll Work.
Team & Collaboration
driving cross-functional teams to execution; Work closely with various support organizations; Work closely with logistics; Work closely with cross-functional teams from SEA and Samsung HQ; Educate customers on Samsung's new products and services both individually and in team environments
Communication Scope
Educate customers on Samsung's new products and services; explaining relevant engineering concepts
Full Job Description
**Position Summary** **Role and Responsibilities** ** _Job Description_** : Accountable for leading field integration testing efforts (FF A/FIT/FSA) of all 4G/5G key features with customers, including test plan development, reviewing test plans with customers, driving cross-functional teams to execution, review of test results, issue identification, analysis, and quality proofing until software acceptance is achieved, leveraging electrical engineering principles related to RF system behavior, signal propagation, and hardware-software interoperability to validate end-to-end network performance. Apply electrical engineering foundations in digital signal processing, be responsible for Tier 3 support, analyzing and troubleshooting scheduler-related issues reported from customer labs, field sites, and production networks. Review and provide recommendations to improve LTE RAN network performance by evaluating and trending key KPls, performing trials, and providing optimization guidelines. Aid in product and feature performance analysis, evaluation of new product and software releases, and third-party product evaluation to build product synergies, conducting assessments using electrical engineering methodologies such as hardware interface evaluation and signal-path analysis. Work closely with various support organizations, logistics, and cross-functional teams from SEA and Samsung HQ to achieve successful new product rollouts and developments. Educate customers on Samsung's new products and services both individually and in team environments, explaining relevant engineering concepts. Ensure that customer commitments are achieved according to plan. **_Minimum Education & Experience Requirements:_** Master’s degree in Computer Science, Information Technology, Electrical Engineering, Electronics Engineering, Telecommunications and Network Engineering, a related field or foreign equivalent and 2 years of post-baccalaureate experience in job offered or any related engineering r
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