Checkout.com

All cost centres

EngineerI,ITOperations

€33–42k ~AI est. Tallinn, Estonia FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Entry candidates.

The Brief

“Engineer I, IT Operations at Checkout.com. Skills: IT Operations, Hardware support, SaaS support. Triage IT issues. Diagnose IT issues”

Industry & Context.

All cost centres
Problems you'll solve

Creative problem-solving; Troubleshoot issues; Research solutions

What They're Looking For.

Must Have

Support macOS and Windows devices, Troubleshoot laptop hardware, Support peripheral/accessories, Support SaaS applications, Support unified communication spaces, Support office event tech, Fluent in English

Nice to Have

Basic networking knowledge, Infrastructure fundamentals knowledge, Cloud environments knowledge

What You'll Do.

Maintain office technology

Support conference rooms

Support digital signage

Own conference room reliability

Provide hands-on support

Manage IT stock levels

Manage hardware storage

Manage warranty repairs

Escalate supply risks

Provision hardware access

Provision SaaS access

Triage Okta access profiles

Follow security processes

Follow data protection processes

Follow access control processes

Ensure audit expectations

Provide updates during incidents

Inform users of disruptions

Inform stakeholders of disruptions

Inform global IT of disruptions

Coordinate with local stakeholders

Coordinate with vendors

Coordinate with global IT teams

Resolve office technology issues

Support workplace changes

Author knowledge base entries

Author local runbooks

How You'll Work.

Team & Collaboration

Local team members; Global stakeholders; Global IT teams; Local office stakeholders

Communication Scope

Written communication; Verbal communication

Full Job Description

Company Description We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day. We are where the world checks out, enabling over 10 billion transactions daily for more than one billion global shoppers. Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale. If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact. With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started. The Role Checkout.com http://Checkout.com is looking for an enthusiastic Engineer I to join our IT Operations team. This is an early-career role for someone ready to operate independently with guidance — owning local workflows and support queues rather than only handling basic troubleshooting. Based in our Tallinn office (~60 people), you'll be the primary technical point of contact on-site, keeping our cloud-based and hardware systems reliable, secure, and scalable, and partnering with global stakeholders to improve the everyday employee experience. How you’ll make an impact - Act as the primary, visible interface between Corporate Technology and the local Tallinn hub (~60 people), delivering both reactive and proactive support - Independently triage, diagnose, and resolve workplace IT issues within SLA, and escalate when issues exceed defined complexity thresholds - Partner with local team members to maintain office technology including desk setups, conference rooms, WiFi, and digital signage - Own the

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