Comcast
Media and Technology
Engineer2,EngineeringOperations
Neural analysis suggests this role is
optimal for Mid candidates.
“Engineer 2, Engineering Operations at Comcast. Skills: Virtualization, Infrastructure, Operations, Automation. Maintain engagements with Infrastructure Engineering. Provide operational support”
What You'll Achieve.
end-to-end delivery; end-to-end support; provide 'best in class' support; improve reliability; improve standards; ensure resources are available; hit required timelines; Drive results; Drive growth
Industry & Context.
OS/VM troubleshooting; performance troubleshooting
Support 24*7 shifts, Support weekends, Support holidays, little or no notice
What They're Looking For.
Must Have
VMware, Windows, OS/HW level monitoring, performance management, hardware vendors, Cisco C, Cisco UCS, data center facility wiring, fiber/connectivity requirements, networking protocols, routing, network topology, enterprise compute processes, technology standards, automated operational tasks, Python, Ansible, Shell, PowerShell, GIT, Tower, CI/CD methodologies, agile methodologies, JIRA, customer service skills, unfailing professionalism, PCI procedures, SOX procedures, automated alerting, dashboarding interfaces, Cloud based technologies, scripting, 24*7 shifts
Nice to Have
Block/File/Object storage technologies, backup technologies, recovery scenarios, high availability designs, ServiceNow, ITSM related toolsets, PCI, SOX controls, enterprise-wide monitoring systems
What You'll Do.
Maintain engagements with Infrastructure Engineering
Provide operational support
Manage incident management
Manage problem management resolution
Build and maintain stable environment
Build and maintain high-performance environment
Develop enterprise compute processes
Develop technology standards
Implement automated operational tasks
Build repeatable systems
Build systems with security best practice
Build systems with hardening
Build enterprise-wide monitoring systems
Build automated alerting
Build dashboarding interfaces
How You'll Work.
Team & Collaboration
Partner with NBCU Technology leadership; Collaboration with cross-functional business leaders; Collaboration with partners; Develop & maintain engagements with MSP resources; Develop & maintain engagements with facility support; Develop & maintain engagements with vendors; Develop & maintain engagements with Application teams; Partner with Business & client teams; Partner closely and collaborate with clients; Collaborate with peers across O&T; Collaborate with NBCU cyber security team
Communication Scope
articulating technical requirements; articulating recommendations
Process & Methodology
Track timelines, Manage priorities, Manage schedules, Set client expectations
Full Job Description
Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast. **Job Summary** NBC Universal has an exciting opportunity for a talented individual to become a Jr. Compute & Virtualization Infrastructure Engineer within the Operations & Technology (O&T) organization, with a specific focus on NBCU Broadcast infrastructure. O&T supports enterprise Technology, Broadcast and Production systems across the NBCU portfolio globally. The Jr. Compute/Virtualization Engineer will partner with NBCU Technology leadership on day-to-day operations, including VM deployment, OS access tickets, OS/VM troubleshooting, ESXi configuration, SOX auditing, and performance troubleshooting. Working within an agile framework, updating tickets in Jira/SNOW, collaboration with cross-functional business leaders and partners, to provide “best in class” support for our NBCU local stations and global enterprise customers. **Job Description** **Core Responsibilities** * Develop & maintain engagements with Infrastructure Engineering, MSP resources, facility support, vendors, and Application teams to provide end-to-end delivery and support of appropriate infrastructure solutions. * Provide level 1/2 operational support for ticket completion, incident management and problem management resolution, on-call activities * Demonstrate a dedication to building and maintaining a stable, high
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