Comcast
media and technology
Engineer2,EngineeringOperations
Neural analysis suggests this role is
optimal for Mid candidates.
“Engineer 2, Engineering Operations at Comcast. Skills: Monitoring tools, Agile DevOps, Automation, Cloud services. Operation of monitoring tools. Service improvements within monitoring tools”
What You'll Achieve.
Drive results and growth
Industry & Context.
Troubleshooting skills for large-scale distributed computing systems and software; Ability to identify patterns and trends with monitoring and alerting
What They're Looking For.
Must Have
Expertise/operational support experience with monitoring toolsets such as OP5/Nagios, Datadog, or related monitoring toolsets for infrastructure and synthetic test monitoring, Expertise with Agile DevOps methodologies, process & associated software (ServiceNow Agile, Jira), Expertise and troubleshooting skills for large-scale distributed computing systems and software, Experience with automation, CI/CD pipeline & software testing (Ansible, Terraform, Puppet, Chef, and Jenkins), Working knowledge of OS management and features (Windows, Linux distributions), Knowledge of public cloud service offerings (AWS, Azure, Google), Familiarity with network technology concepts (TCP/IP, UDP, IPV4, IPV6, DNS, SSL, Firewalls, F5 LTM), Familiarity with general cybersecurity best practices, Excellent written and verbal communication and presentation skills for both technical and non-technical audiences, Ability to collaborate enthusiastically with DevOps teams, customers, and peers across our organization, Ability to identify patterns and trends with monitoring and alerting, Demonstrate a tolerance for stress and provide a supportive attitude for all colleagues
Nice to Have
Synthetic test creation, modification, and reporting, Trend analysis of alerts/events within toolsets and aggregation platform, Creation & maintenance of groups, dashboards and reports within monitoring toolsets
What You'll Do.
Operation of monitoring tools
Service improvements within monitoring tools
Data quality within monitoring tools
Responding to events and alerts
Administration of events and alerts
Testing monitoring software agents
Management of monitoring software agents
Problem investigation
How You'll Work.
Team & Collaboration
Collaborate enthusiastically with DevOps teams, customers, and peers; Win as a team; Support a culture of inclusion
Communication Scope
Excellent written and verbal communication; Presentation skills
Full Job Description
Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast. **Job Summary** Are you passionate about digital media, entertainment, and software services? Do you like big challenges and working within a highly motivated team environment? Keen with respect to Observability and Reliability? Candidates for the Monitoring Tools Analyst role in our AIOps group will be responsible for the operation, continuous service improvements and data quality within the monitoring tools landscape. Other key responsibilities include: • Responding to and administration of events and alerts from all toolsets • Testing and management of monitoring software agents • Synthetic test creation, modification, and reporting • Trend analysis of alerts/events within toolsets and aggregation platform • Working with incident management, problem investigation and application support teams when required • Creation & maintenance of groups, dashboards and reports within monitoring toolsets **Job Description** **REQUIREMENTS:** **Technology Expertise and Ownership** * Expertise/operational support experience with monitoring toolsets such as OP5/Nagios, Datadog, or related monitoring toolsets for infrastructure and synthetic test monitoring * Expertise with Agile DevOps methodologies, process & associated software (ServiceNow Agile, Jira) * Expertise and troubleshooting skills for l
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