Engineer2,DevOps

Make your mark at Comcast -- a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. Join us. You’ll do the best work of your career right here at Comcast. (In most cases, Comcast prefers to have employees on-site collaborating unless the team has been designated as virtual due to the nature of their work. If a position is listed with both office locations and virtual offerings, Comcast may be willing to consider candidates who live greater than 100 miles from the office for the remote option.) **Job Summary** This role supports the operations, reliability, and day‑to‑day support of AI‑enabled and Agentic platforms using AI‑augmented operational workflows. The Junior Engineer partners with senior DevOps and platform teams to monitor system health, respond to incidents, execute operational tasks, and maintain documentation. AI tools are used to accelerate investigation, validation, and learning, while human judgment ensures secure, reliable, and ethical system operation. **Job Description** * Support the **day‑to‑day operations of AI‑enabled and Agentic platforms** , ensuring systems are available, reliable, and operating within defined standards. * Monitor platform health using l**ogs, metrics, dashboards, and alerts** , applying **critical thinking** to interpret signals and validate AI‑generated insights before acting. * Respond to incidents by following **established runbooks** , communicating clearly with senior engineers, and escalating issues when appropriate. * Assist with**troubleshooting application, in