PwC Ireland
EngagementMiddleOfficeSeniorAssociate(FTC)
“Engagement Middle Office Senior Associate (FTC) at PwC Ireland. Skills: process management, cross-functional coordination, vendor/stakeholder management, operational metrics, resource planning, continuous improvement. Perform validation checks to ensure accuracy, completeness, and compliance. Maintain and update records across systems and databases”
Industry & Context.
Identify errors, missing information, or exceptions and coordinate resolution; Identify recurring issues
What They're Looking For.
Must Have
Minimum 5 years’ experience in an administrative, operations, or shared services role, Experience working with structured processes and defined procedures, attention to detail and accuracy, Ability to manage multiple tasks and meet deadlines, Comfortable working with system data, reports, and spreadsheets, Good communication and customer service skills, Ability to follow rules-based processes and escalation paths, Takes ownership and responsibility for assigned tasks
Nice to Have
Experience working with SAP and/or Salesforce is an advantage
What You'll Do.
Perform validation checks to ensure accuracy
Maintain and update records across systems and databases
or exceptions and coordinate resolution
Support ongoing administrative and operational activities
Assist with period-end or cycle-based activities as required
and implementation of middle office workflows
Support change and transition activities by participating in testing
and process readiness tasks
Identify opportunities for process improvement and contribute to efficiency or automation initiatives
Provide guidance and support to stakeholders on procedures and processes
Maintain clear records and supporting documentation for all actions performed
request-based and escalation processes
Identify recurring issues and contribute to continuous improvement
How You'll Work.
Team & Collaboration
Collaborate effectively with engagement teams and internal stakeholders to resolve issues and queries
Communication Scope
Good communication and customer service skills
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