EngagementMiddleOfficeSeniorAssociate(FTC)

**Line of Service** Internal Firm Services **Industry/Sector** Not Applicable **Specialism** IFS - Finance **Management Level** Senior Associate **Job Description & Summary** his is a unique opportunity to join a newly established operational function, gain exposure to a wide range of internal processes, and develop strong administrative and operational skills within a collaborative and supportive team environment. **Responsibilities include, but are not limited to:** * Perform validation checks to ensure accuracy, completeness, and compliance * Maintain and update records across systems and databases * Identify errors, missing information, or exceptions and coordinate resolution * Collaborate effectively with engagement teams and internal stakeholders to resolve issues and queries * Support ongoing administrative and operational activities * Assist with period-end or cycle-based activities as required * Support the design, development, and implementation of middle office workflows, controls, and best practices * Support change and transition activities by participating in testing, training, and process readiness tasks * Identify opportunities for process improvement and contribute to efficiency or automation initiatives * Provide guidance and support to stakeholders on procedures and processes, where required * Maintain clear records and supporting documentation for all actions performed * Follow structured, request-based and escalation processes * Identify recurring issues and contribute to continuous improvement **Experience and Skills** * Minimum 5 years’ experience in an administrative, operations, or shared services role * Experience working with structured processes and defined procedures * Strong attention to detail and accuracy * Ability to manage multiple tasks and meet deadlines * Experience working with SAP and/or Salesforce is an advantage. * Comfortable working with system data, reports, and spreadsheets * Good communication and customer service skills