Metaview

Technology

EngagementManager,SMB

$100–125k New York, New York, United States FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid candidates.

The Brief

“Engagement Manager, SMB at Metaview. Skills: Customer Success, Account Management, AI Adoption. Deliver high-impact onboarding. Ensure smooth ramp”

What You'll Achieve.

Driving adoption; Driving retention; Driving long-term impact

Industry & Context.

Technology
Problems you'll solve

Solve problems fast

What They're Looking For.

Must Have

2+ years’ experience in a customer/stakeholder-facing role

What You'll Do.

Deliver high-impact onboarding

Achieve quick path to value

Drive product adoption

Identify and engage customers

Track usage to detect risk

Balance engagements with scaled approach

Support users when issues arise

Coordinate with technical teams

Design and refine scalable approach

Support thousands of users

Collaborate with Product and Sales

Sharpen GTM messaging

How You'll Work.

Team & Collaboration

Product and Sales

Communication Scope

Confident communicator

Full Job Description

Metaview is an AI company focused on recruiting. We build AI agents that help world-class companies hire with radically more speed and precision. We automate the toil, and augment the human for companies like Brex, Affirm, Deel, ElevenLabs, and Airtable. Founded by Siadhal https://www.linkedin.com/in/siadhal/ and Shahriar https://www.linkedin.com/in/s16h/ after their experiences scaling Uber and Palantir, we’ve raised over $50m from top-tier investors. Most recently, Google Ventures led our series B. We’re growing 5x YoY, our customers are raving fans of the product, and our story has been covered in Fortune, Forbes, TechCrunch, and The Times. It’s still day 0: Now is the time to re-engineer how work gets done with AI at the core, and our toughest challenges still lie ahead. We’re looking for people seeking the hardest, most fulfilling work of their lives.   HOW WE WORK We operate with one core principle: velocity. In practice, this means we: - Optimize everything we do around accelerating rate of learning. - Do truly great work https://www.paulgraham.com/greatwork.html - Communicate openly and directly, and with full context. All while maintaining a hard-earned reputation for craft and quality.   THE ROLE We’re leading the way in building a new category of product and have successfully onboarded thousands of companies and tens of thousands of users already. With rapid expansion, we're looking for an Engagement Manager to help our SMB customers transform their hiring workflows with AI, driving adoption, retention, and long-term impact. You’ll play a key role in guiding SMB customers through change management, enabling AI adoption at scale, and surfacing insights that sharpen our product and go-to-market strategies. Key ownership areas: - Onboard like a pro: Deliver high-impact onboarding for new SMB customers, ensuring a smooth ramp and quick path to value. - Drive product adoption at scale: Use data to proactively identify and engage customers, helping them unlock

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