Legora
SaaS
EngagementManager,MidMarket
“Engagement Manager, Mid Market at Legora. Skills: Customer Success, Client Relationship Management, Account Growth. Own end-to-end client journey. Build tailored success plans”
What You'll Achieve.
Drive measurable adoption; Drive measurable retention; Protect and grow accounts; Protect retention; Grow your accounts
Industry & Context.
Independent judgment
In-office 5 days per week
What They're Looking For.
Must Have
5+ years in management consulting, 5+ years client advisory, 5+ years B2B SaaS, 5+ years legal field, Track record driving adoption, Track record driving retention, Track record driving expansion, Stakeholder instincts and EQ, Fluent with AI, Data instincts, Metrics-driven read on customer health, Clear, confident communication
Nice to Have
Exposure to legal teams, Exposure to regulated industries, Exposure to legal tech, Curiosity to learn complex environments
What You'll Do.
Own end-to-end client journey
Build tailored success plans
Drive adoption through enablement
Partner with Legal Engineering
Identify growth opportunities
Lead commercial conversations
Monitor health metrics
Spot disengagement early
Automate own workflows
Adapt to client context
Mentor Engagement Associates
Turn client feedback into insight
How You'll Work.
Team & Collaboration
Partner with Legal Engineering; Partner with Product; Work with legal teams; Work with corporate teams; Engage at all levels; Engage senior leaders; Engage hands-on teams; Build playbooks together; Fast-scaling team
Communication Scope
Confident communication
Applying for this Engagement Manager, Mid Market role?
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What do employees actually say about Legora?
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