Legora

Legal

EngagementManager,MidMarket

$160–185k Chicago, Illinois, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Manager candidates.

The Brief

“Engagement Manager, Mid Market at Legora. Skills: Customer Success, Client Relationships, Commercial Acumen. Own end-to-end client journey. Build tailored success plans”

What You'll Achieve.

Drive measurable adoption; Drive measurable retention; Protect and grow accounts; Protect retention; Create leverage for team

Industry & Context.

Legal
Problems you'll solve

Resolve issues; Proactive escalation

Eligibility Requirements

In-office 5 days per week

What They're Looking For.

Must Have

5+ years in consulting or client advisory, 5+ years in B2B SaaS, 5+ years in legal field, Track record of driving adoption, Track record of driving retention, Track record of driving expansion, Stakeholder instincts and EQ, Fluent with AI, Data instincts and metrics-driven read, Clear, confident communication

Nice to Have

Exposure to legal teams, Exposure to regulated industries, Exposure to legal tech, Curiosity to learn complex environments

What You'll Do.

Own end-to-end client journey

Build tailored success plans

Drive adoption through enablement

Drive adoption through advisory

Partner with Legal Engineering

Surface relevant use cases

Align Legora to client goals

Identify growth opportunities

Lead commercial conversations

Monitor health metrics

Monitor usage signals

Spot disengagement early

Automate own workflows

Create leverage across portfolio

Work within playbooks

Adapt to client situation

Mentor Engagement Associates

Turn client feedback into insight

How You'll Work.

Team & Collaboration

Partner with Legal Engineering; Partner with Product; Work with Legal teams; Work with corporate teams; Work with senior leaders; Work with hands-on teams; Global collaboration

Communication Scope

Confident communication

Full Job Description

ABOUT US Legora is redefining how legal work gets done. Not built for lawyers, built with them. We work alongside the world’s best legal teams, who expect excellence, precision, and speed, and we hold ourselves to the same bar. Our AI-native workspace lets legal professionals move faster, think more clearly, and operate with sharper precision. By analysing thousands of documents in minutes and powering end-to-end workflows, we cut through complexity, teams can focus on what matters: judgment, strategy, and outcomes. 1,000+ customers across 50+ countries trust us, including Cleary Gottlieb, Goodwin, Linklaters, White & Case, Dentons, and Barclays. We’ve scaled to $100M+ in ARR, with teams across Europe, North America and APAC, and continue to expand through acquisitions including Qura, Walter AI and Graceview. We partner with world-class performers: including Aaron Judge and the New York Yankees, Ludvig Åberg (and his caddie), and campaigns featuring Jude Law. Joining Legora means three things. - We lean in: ownership over titles, outcomes over intentions. - We fight for excellence: high standards, direct, ego-free feedback. - We grow together: as a team and with our customers. Mission before ego. Everyone contributes. No one coasts. If you’re driven by impact, pace, and raising the bar. This is the place. ABOUT THE ROLE As an Engagement Manager, you'll be the face of Legora for a portfolio of mid-market accounts — firm or corporate — owning the end-to-end client journey from rollout through adoption, expansion, and renewal. You'll drive measurable adoption and retention, advise clients as a strategic partner, and lead the commercial conversations that protect and grow your accounts. You'll work within Legora's playbooks while exercising the judgment to adapt to client context and get ahead of risk — and as an early member of a fast-scaling team, you'll help build and refine those playbooks, not just follow them. WHAT YOU’LL DO - Be the face of Legora for a portfolio

Free ATS check

Applying for this Engagement Manager, Mid Market role?

Most applicants get filtered before a human reads their resume. See if yours makes the cut.

How to Apply on Ashby

  • Ashby is a fast modern ATS — most applications take under 3 minutes.
  • The resume parser is strong; verify parsed experience dates and job titles.
  • Custom screening questions are often scored algorithmically — answer completely.
  • Location field affects geo-based screening; use your actual metro area.

ANONYMOUS · UNFILTERED

What do employees actually say about Legora?

Real rants from real employees. Read before you apply.

Read Company Rants →