Legora
Legal
EngagementManager,MidMarket
Neural analysis suggests this role is
optimal for Manager candidates.
“Engagement Manager, Mid Market at Legora. Skills: Customer Success, Client Relationships, Commercial Acumen. Own end-to-end client journey. Build tailored success plans”
What You'll Achieve.
Drive measurable adoption; Drive measurable retention; Protect and grow accounts; Protect retention; Create leverage for team
Industry & Context.
Resolve issues; Proactive escalation
In-office 5 days per week
What They're Looking For.
Must Have
5+ years in consulting or client advisory, 5+ years in B2B SaaS, 5+ years in legal field, Track record of driving adoption, Track record of driving retention, Track record of driving expansion, Stakeholder instincts and EQ, Fluent with AI, Data instincts and metrics-driven read, Clear, confident communication
Nice to Have
Exposure to legal teams, Exposure to regulated industries, Exposure to legal tech, Curiosity to learn complex environments
What You'll Do.
Own end-to-end client journey
Build tailored success plans
Drive adoption through enablement
Drive adoption through advisory
Partner with Legal Engineering
Surface relevant use cases
Align Legora to client goals
Identify growth opportunities
Lead commercial conversations
Monitor health metrics
Monitor usage signals
Spot disengagement early
Automate own workflows
Create leverage across portfolio
Work within playbooks
Adapt to client situation
Mentor Engagement Associates
Turn client feedback into insight
How You'll Work.
Team & Collaboration
Partner with Legal Engineering; Partner with Product; Work with Legal teams; Work with corporate teams; Work with senior leaders; Work with hands-on teams; Global collaboration
Communication Scope
Confident communication
Full Job Description
ABOUT US Legora is redefining how legal work gets done. Not built for lawyers, built with them. We work alongside the world’s best legal teams, who expect excellence, precision, and speed, and we hold ourselves to the same bar. Our AI-native workspace lets legal professionals move faster, think more clearly, and operate with sharper precision. By analysing thousands of documents in minutes and powering end-to-end workflows, we cut through complexity, teams can focus on what matters: judgment, strategy, and outcomes. 1,000+ customers across 50+ countries trust us, including Cleary Gottlieb, Goodwin, Linklaters, White & Case, Dentons, and Barclays. We’ve scaled to $100M+ in ARR, with teams across Europe, North America and APAC, and continue to expand through acquisitions including Qura, Walter AI and Graceview. We partner with world-class performers: including Aaron Judge and the New York Yankees, Ludvig Åberg (and his caddie), and campaigns featuring Jude Law. Joining Legora means three things. - We lean in: ownership over titles, outcomes over intentions. - We fight for excellence: high standards, direct, ego-free feedback. - We grow together: as a team and with our customers. Mission before ego. Everyone contributes. No one coasts. If you’re driven by impact, pace, and raising the bar. This is the place. ABOUT THE ROLE As an Engagement Manager, you'll be the face of Legora for a portfolio of mid-market accounts — firm or corporate — owning the end-to-end client journey from rollout through adoption, expansion, and renewal. You'll drive measurable adoption and retention, advise clients as a strategic partner, and lead the commercial conversations that protect and grow your accounts. You'll work within Legora's playbooks while exercising the judgment to adapt to client context and get ahead of risk — and as an early member of a fast-scaling team, you'll help build and refine those playbooks, not just follow them. WHAT YOU’LL DO - Be the face of Legora for a portfolio
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