EngagementManager,HealthcareProgramIntegrity

It's fun to work in a company where people truly BELIEVE in what they are doing! _We 're committed to bringing passion and customer focus to the business._ Fractal Analytics is a strategic AI partner to Fortune 500 companies with a vision to power every human decision in the enterprise. Fractal is building a world where individual choices, freedom, and diversity are the greatest assets. An ecosystem where human imagination is at the heart of every decision. Where no possibility is written off, only challenged to get better. We believe that a true Fractalite empowers imagination with intelligence. And that it will be such Fractalites that will continue to build the company for the next 100 years. Please visit [Fractal | Intelligence for Imagination](https://fractal.ai/) for more information about Fractal. **Role Overview:** We’re looking for a dynamic, customer-focused Engagement Manager to own strategic client relationships, drive business growth, and ensure successful delivery of services and solutions. As the primary onsite point of contact for assigned accounts, you’ll partner closely with internal teams to understand client needs, resolve issues, surface opportunities, and maximize client satisfaction and retention. **What You’ll Do:** **Client Relationship Management** * Serve as the primary onsite contact for assigned client accounts * Build and maintain strong relationships with key stakeholders and decision-makers * Understand client business objectives, challenges, and priorities * Conduct regular business reviews and status meetings with clients * Ensure high levels of customer satisfaction and engagement **Account Growth & Business Development** * Identify opportunities for account expansion, cross-selling, and upselling services * Develop account plans aligned with client objectives and business goals * Support contract renewals and commercial discussions * Drive revenue growth and profitability within assigned accounts * Monitor market trends and compet