Office Hours

Expert Data Services

EngagementManager(ExpertDataServices)

$100–140k San Francisco, California, United States; New York, New York, United States FULL TIME Remote Friendly
The Brief

“Engagement Manager (Expert Data Services) at Office Hours. Skills: execution and delivery of high-impact AI data annotation and model improvement projects, customer relationships, distributed teams of clinical and life sciences experts, guidelines and QA processes, deal scoping, pricing, and expansions, operational systems. Own a book of business, with accountability for revenue, margin, retention, and expansion.. Lead end-to-end creation and delivery of advanced AI model training datasets.”

What You'll Achieve.

accountability for revenue, margin, retention, and expansion.; projects are delivered with high quality, speed, and reliability; supporting account growth through execution and partnership.; increase speed, quality, and consistency.

Industry & Context.

Expert Data Services

What They're Looking For.

Must Have

2–4 years owning outcomes in operations, consulting, strategy, or client-facing roles., executor who enjoys owning complex projects end-to-end., Comfortable working with demanding, technical customers., Detail-oriented and quality-focused, especially in regulated environments., Clear, structured communicator across technical and non-technical audiences., Able to operate independently with accountability and urgency., Interested in developing commercial and leadership skills over time.

What You'll Do.

Own a book of business

with accountability for revenue

Lead end-to-end creation and delivery of advanced AI model training datasets.

Own day-to-day customer relationships with foundation model companies

leading life sciences organizations

and research labs and act as a trusted execution partner.

Coordinate distributed teams of clinical and life sciences experts.

Maintain high quality standards through guidelines and QA processes.

and expansions in partnership with senior leaders.

Improve operational systems to increase speed

How You'll Work.

Team & Collaboration

work closely with customers and internal teams; Coordinate distributed teams of clinical and life sciences experts.; Support deal scoping, pricing, and expansions in partnership with senior leaders.

Communication Scope

Clear, structured communicator across technical and non-technical audiences.

Process & Methodology

execution and delivery of high-impact AI data annotation and model improvement projects, owning complex projects end-to-end

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