Legora

Legal

EngagementManager,Enterprise

$180–204k San Francisco, California, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Manager candidates.

The Brief

“Engagement Manager, Enterprise at Legora. Skills: Customer Success, Client Engagement, Account Management. Own complex engagements end-to-end. Drive adoption across book”

What You'll Achieve.

Drive adoption; Drive value realization; Protect long-term retention; Evolve Legora delivery

Industry & Context.

Legal
Problems you'll solve

Root cause analysis; Troubleshooting; Data analysis

Eligibility Requirements

In-office 5 days per week

What They're Looking For.

Must Have

7+ years management consulting, 7+ years client advisory, 7+ years strategic client-facing field, Track record driving adoption, Track record driving retention, Track record driving expansion, Experience building senior relationships, Experience sustaining executive relationships, Fluent with AI, Data fluency, Metrics-driven read on client health, Metrics-driven read on client outcomes, Sharp communication, Sharp storytelling

Nice to Have

Legal tech experience a plus, Law firm experience a plus, Experience advising legal teams, Experience advising regulated industries, Experience advising professional services

What You'll Do.

Own complex engagements end-to-end

Drive adoption across book

Drive value across book

Design value strategy

Adapt playbooks to client context

Drive sustained engagement

Develop value-based success plans

Build executive relationships

Surface high-value use cases

Reframe how clients work

Lead expansion conversations

Lead renewal conversations

Identify growth opportunities

Drive multi-team expansions

Partner with internal teams

Get ahead of adoption risk

Get ahead of retention risk

Use data for early action

Use health signals for early action

Design solutions for retention

Automate own workflows

Implement repeatable engagement frameworks

Turn successes into scalable motions

Coach Engagement Managers

Serve as sounding board

Contribute to playbook evolution

How You'll Work.

Team & Collaboration

Global collaboration; Partner with teams; Partner with clients; Cross-functional teams; Internal teams

Communication Scope

Storytelling; Executive presentations

Process & Methodology

Adoption strategies, Expansion motions

Full Job Description

ABOUT US Legora is redefining how legal work gets done. Not built for lawyers, built with them. We work alongside the world’s best legal teams, who expect excellence, precision, and speed, and we hold ourselves to the same bar. Our AI-native workspace lets legal professionals move faster, think more clearly, and operate with sharper precision. By analysing thousands of documents in minutes and powering end-to-end workflows, we cut through complexity, teams can focus on what matters: judgment, strategy, and outcomes. 1,000+ customers across 50+ countries trust us, including Cleary Gottlieb, Goodwin, Linklaters, White & Case, Dentons, and Barclays. We’ve scaled to $100M+ in ARR, with teams across Europe, North America and APAC, and continue to expand through acquisitions including Qura, Walter AI and Graceview. We partner with world-class performers: including Aaron Judge and the New York Yankees, Ludvig Åberg (and his caddie), and campaigns featuring Jude Law. Joining Legora means three things. - We lean in: ownership over titles, outcomes over intentions. - We fight for excellence: high standards, direct, ego-free feedback. - We grow together: as a team and with our customers. Mission before ego. Everyone contributes. No one coasts. If you’re driven by impact, pace, and raising the bar. This is the place. ABOUT THE ROLE As a Senior Engagement Manager, you'll be the primary partner to Legora's enterprise accounts — firm or corporate — owning the most complex engagements end-to-end, from rollout through adoption, expansion, and renewal. You'll operate with high autonomy across a sophisticated book, shaping tailored adoption strategies, orchestrating senior stakeholders, and leading consultative renewal and expansion conversations. Beyond your own portfolio, you'll build the scalable frameworks the wider team relies on, coach Engagement Managers and Associates, and feed frontline insight back to internal stakeholders to evolve how Legora delivers value at scale. WHAT Y

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