Amazon Development Center U.S., Inc.
Retail Technology
EngagementManager,AWSSolutions,JustWalkOut
“Engagement Manager, AWS Solutions, Just Walk Out at Amazon Development Center U.S., Inc.. Skills: Engagement management, Technical program management, Retail technology implementation. Educate, evangelize and drive implementation. Combine technical expertise with project leadership”
What You'll Achieve.
Exceed customer expectation
Industry & Context.
Troubleshooting; Risk mitigation
What They're Looking For.
Must Have
Bachelor's degree or equivalent, 3+ years of leading IT project delivery, 3+ years program or engagement management, Experience in project management of technical programs
Nice to Have
Project management certification, AWS certification, Knowledge of technology principles and services, Presentation and communication skills
What You'll Do.
evangelize and drive implementation
Combine technical expertise with project leadership
Bridge business requirements with technical solutions
Facilitate technical discussions
Ensure alignment with customer outcomes
Distill customer/partner needs into technical requirements
Decompose complex problems
Make informed trade-off decisions
Own the digital integration workstream
Launch new Just Walk Out stores
Validate technical solutions against business goals
Recognize when additional technical evaluation is needed
Manage technical risks
Develop retail domain-specific expertise
Communicate technical concepts to audiences
Lead complex technical projects
Shape cross-organizational technical strategies
Establish best practices
Execute project plans
Identify and manage risks
Escalate when appropriate
Drive projects to successful completion
Define and track development plan
Define and track digital integration launch plan
Define and track test plan
Support SAs on customer engagements
Troubleshoot customer integrations
Resolve customer support escalations
Track VOCs and new feature tech readiness
Own improvement of Digital attribute tracking
Perform low-level validation and troubleshooting
Configure basic settings
Own status reporting of launches and migrations
How You'll Work.
Team & Collaboration
Customer teams; 3P partner teams; Internal stakeholders; External stakeholders
Communication Scope
Technical communication; Status reporting
Process & Methodology
Program management, Engagement management, Project management, Agile
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