Reflection
Technology
EngagementManager
Neural analysis suggests this role is
optimal for Senior candidates.
“Engagement Manager at Reflection. Skills: AI deployment, Organizational change, Scaled adoption. Support discovery sessions. Understand customer requirements”
What You'll Achieve.
Deliver measurable business outcomes; Drive scaled adoption
Industry & Context.
What They're Looking For.
Must Have
5+ years experience, Proven track record, High technical acumen, Solid understanding AI/ML, Solid understanding software architecture, Solid understanding enterprise systems, Exceptional stakeholder management, Experience navigating large organizations, Fluency in Korean, Fluency in English
Nice to Have
AI-fluent, Familiar with Korean business practices
What You'll Do.
Support discovery sessions
Understand customer requirements
Structure strategic engagements
Draft Statements of Work
Outline success criteria
Enable Forward Deployed Engineers
Navigate organizational complexity
Facilitate access to SMEs
Facilitate access to systems
Facilitate access to data
Manage customer relationships
Maintain regular cadence
Lead delivery operations
Conduct sprint ceremonies
Conduct milestone reviews
Conduct progress reporting
Translate technical complexity
Support enterprise onboarding
Coordinate Reflection's teams
Manage security reviews
Manage legal approvals
Manage procurement processes
Manage change requests
Set clear expectations
Negotiate contract modifications
Capture customer feedback
Inform research priorities
Inform product development
How You'll Work.
Team & Collaboration
Work with Account Executives; Work with Solutions Architects; Work with Forward Deployed Engineers; Coordinate with Reflection's teams
Communication Scope
Executive-level updates; Executive presentations
Process & Methodology
Deployment lifecycle, Sprint ceremonies, Milestone reviews, Progress reporting, Scope management, Change requests
Full Job Description
OUR MISSION Reflection’s mission is to build open superintelligence and make it accessible to all. We’re developing open weight models for individuals, agents, enterprises, and even nation states. Our team of AI researchers and company builders come from DeepMind, OpenAI, Google Brain, Meta, Character.AI, Anthropic and beyond. ROLE OVERVIEW We're looking for an exceptional Engagement Manager to drive the adoption of Reflection’s technology across enterprises. You will own the end-to-end AI deployment lifecycle, from identifying high-value use cases to driving organizational change and scaled adoption. This role blends strategic advisory with hands-on deployment leadership, working closely with Account Executives, Solutions Architects, and Forward Deployed Engineers to deliver measurable business outcomes. The ideal candidate is commercially sharp, AI-fluent, familiar with Korean business practices and energized by bringing structure to fast-moving, ambiguous environments. WHAT YOU'LL DO - Support technical discovery sessions to understand customer requirements. Work alongside Solutions Architects and Forward Deployed Engineers to structure strategic engagements, drafting Statements of Work (SOWs) that outline scope, milestones, and success criteria. - Enable Forward Deployed Engineers during project delivery by navigating organizational complexity and facilitating access to customer subject-matter experts, systems, and data. - Manage customer relationships by maintaining a regular cadence with executive sponsors and technical leads, while surfacing issues and celebrating wins. - Lead delivery operations, including sprint ceremonies, milestone reviews, and progress reporting. Translate technical complexity into executive-level updates. - Support technical discovery sessions to understand customer requirements and inform engagement design. - Support enterprise on-boarding processes by coordinating Reflection's teams to manage security reviews, legal approvals, and pro
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