Reflection

Technology

EngagementManager

$175–235k ~AI est. San Francisco, California, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Senior candidates.

The Brief

“Engagement Manager at Reflection. Skills: AI deployment, Organizational change, Scaled adoption. Support discovery sessions. Understand customer requirements”

What You'll Achieve.

Deliver measurable business outcomes; Drive scaled adoption

Industry & Context.

Technology

What They're Looking For.

Must Have

5+ years experience, Proven track record, High technical acumen, Solid understanding AI/ML, Solid understanding software architecture, Solid understanding enterprise systems, Exceptional stakeholder management, Experience navigating large organizations, Fluency in Korean, Fluency in English

Nice to Have

AI-fluent, Familiar with Korean business practices

What You'll Do.

Support discovery sessions

Understand customer requirements

Structure strategic engagements

Draft Statements of Work

Outline success criteria

Enable Forward Deployed Engineers

Navigate organizational complexity

Facilitate access to SMEs

Facilitate access to systems

Facilitate access to data

Manage customer relationships

Maintain regular cadence

Lead delivery operations

Conduct sprint ceremonies

Conduct milestone reviews

Conduct progress reporting

Translate technical complexity

Support enterprise onboarding

Coordinate Reflection's teams

Manage security reviews

Manage legal approvals

Manage procurement processes

Manage change requests

Set clear expectations

Negotiate contract modifications

Capture customer feedback

Inform research priorities

Inform product development

How You'll Work.

Team & Collaboration

Work with Account Executives; Work with Solutions Architects; Work with Forward Deployed Engineers; Coordinate with Reflection's teams

Communication Scope

Executive-level updates; Executive presentations

Process & Methodology

Deployment lifecycle, Sprint ceremonies, Milestone reviews, Progress reporting, Scope management, Change requests

Full Job Description

OUR MISSION Reflection’s mission is to build open superintelligence and make it accessible to all. We’re developing open weight models for individuals, agents, enterprises, and even nation states. Our team of AI researchers and company builders come from DeepMind, OpenAI, Google Brain, Meta, Character.AI, Anthropic and beyond. ROLE OVERVIEW We're looking for an exceptional Engagement Manager to drive the adoption of Reflection’s technology across enterprises. You will own the end-to-end AI deployment lifecycle, from identifying high-value use cases to driving organizational change and scaled adoption. This role blends strategic advisory with hands-on deployment leadership, working closely with Account Executives, Solutions Architects, and Forward Deployed Engineers to deliver measurable business outcomes. The ideal candidate is commercially sharp, AI-fluent, familiar with Korean business practices and energized by bringing structure to fast-moving, ambiguous environments. WHAT YOU'LL DO - Support technical discovery sessions to understand customer requirements. Work alongside Solutions Architects and Forward Deployed Engineers to structure strategic engagements, drafting Statements of Work (SOWs) that outline scope, milestones, and success criteria. - Enable Forward Deployed Engineers during project delivery by navigating organizational complexity and facilitating access to customer subject-matter experts, systems, and data. - Manage customer relationships by maintaining a regular cadence with executive sponsors and technical leads, while surfacing issues and celebrating wins. - Lead delivery operations, including sprint ceremonies, milestone reviews, and progress reporting. Translate technical complexity into executive-level updates. - Support technical discovery sessions to understand customer requirements and inform engagement design. - Support enterprise on-boarding processes by coordinating Reflection's teams to manage security reviews, legal approvals, and pro

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