Ramp
SaaS
EngagementManager
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Engagement Manager at Ramp. Skills: Customer Success, Revenue growth, Customer adoption. Lead customers through transformation journey. Drive agentic workflow adoption”
What You'll Achieve.
Drive genuine activation; Drive adoption; Find expansion opportunities; Close expansion opportunities; Customers getting value
Industry & Context.
Diagnose resistance; Make fast decisions; Incomplete data
Right to work in UK, Travel frequently across UK and Europe
What They're Looking For.
Must Have
Right to work in the UK, Willingness to travel frequently
Nice to Have
Fluency in additional European languages, Experience in high-growth startup, Experience in consulting, Experience in VC, Experience in IB/PE, Experience in analytically intensive environments, Exposure to fintech, Exposure to SaaS, Exposure to B2B sales cycles, Track record of entrepreneurial activity
What You'll Do.
Lead customers through transformation journey
Drive agentic workflow adoption
Build change management strategy
Build internal coalitions
Quantify and communicate impact
Help customers understand capabilities
Position new workflows
Maintain feedback loops
Support GM on strategic initiatives
How You'll Work.
Team & Collaboration
Design & Engineering; Product decisions
Communication Scope
Written communication; Verbal communication
Full Job Description
ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE Ramp's first post-sales hire in Europe doesn't just activate customers, they set the standard for what post-sales excellence looks like in a brand new market. This is a role for people who have been inside organizations when change was hard, who speak the language of a CFO, and who can move a customer from onboarding to true business value without losing the commercial thread. You'll own a book of customers end-to-end: responsible for driving genuine activation and adoption, and for finding and closing the expansion opportunities that follow when customers are actually getting value. There is no handoff here. Onboarding and growth live in the same seat. As one of the first people on the ground in London, you'll have real accountability from day one, and the work you do will directly shape how Ramp builds its post-sales motion across Europe. If you're someone who uses AI the way high performers use any sharp tool (as a default, not an experiment), who is energized by building from scratch, and who wants to own outcomes rather than just
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