MongoDB
Technology
EngagementManager
Neural analysis suggests this role is
optimal for Manager candidates.
“Engagement Manager at MongoDB. Skills: Professional Services sales, Services strategy, Engagement negotiation, Customer outcomes. Discover customer business initiatives. Develop services strategies”
Industry & Context.
What They're Looking For.
Must Have
5 years experience sale Professional Services, 5 years experience technology solutions, Enterprise software company experience, BS degree Computer Science, BS degree Mathematics, BS degree Engineering, Equivalent professional experience
Nice to Have
Experience architect, Experience consultant, Experience project manager, Experience Professional Services manager, Experience internally positioning services, Experience selling professional services, General knowledge databases, Experience software development lifecycle, Experience development methodologies, Knowledge software architecture, Knowledge cloud technologies, Knowledge on-premise technologies, Ability collaborate account team, Ability build account strategies, Ability execute account strategies, Ability develop sales plays, Ability scope projects, Ability estimate projects
What You'll Do.
Discover customer business initiatives
Develop services strategies
Negotiate engagements
Drive Professional Services bookings
Accelerate customer outcomes
Accelerate MongoDB adoption
Shape customer MongoDB vision
Develop multi-phased services strategies
Align executive stakeholders
Align technical stakeholders
Understand customer application portfolios
Identify opportunities design delivery programs
Lead commercial negotiations
Convert initiatives Professional Services bookings
Collaborate cloud partners
Collaborate strategic partners
Collaborate MongoDB account teams
Develop customer success strategies
Develop Professional Services growth strategies
Drive technical scopings
Manage Professional Services pipeline
Articulate business value
Speak about service delivery issues
Speak about service delivery challenges
Speak about service delivery strategies
Speak about service delivery approaches
Speak about service delivery risk mitigation
Propagate internal skills
Propagate internal experience
Develop repeatable assets
Transition project scope
Transition customer expectations
Ensure successful project delivery
React appropriately group settings
How You'll Work.
Team & Collaboration
Cross-functionally with Sales; Cross-functionally with Professional Services; Cross-functionally with Customer Success; With cloud partners; With strategic partners; With MongoDB account teams; With practice team; With delivery team
Communication Scope
Presentation skills
Process & Methodology
Agile, Waterfall
Full Job Description
MongoDB Engagement Managers are quota-carrying Professional Services sales leaders responsible for discovering customer business initiatives, developing services strategies, scoping and negotiating engagements, and driving Professional Services bookings that accelerate customer outcomes and MongoDB adoption. As an Engagement Manager, you will be a key leader within the PS team, working cross-functionally with the Sales, Professional Services, and Customer Success organizations to shape how we will help our customers achieve their MongoDB vision . Top-performing Engagement Managers have a unique ability to develop multi-phased services strategies aligned to customer modernization, migration, AI, and application development initiatives, then align with both executive and technical stakeholders to build business cases, define outcomes, and secure investment in Professional Services engagements. To learn more about the Engagement Management role, check out these insightful blog posts: Meet a Current Engagement Manager and How Engagement Managers Help Customers Succeed. This role will be based remotely in Sao Paulo, BR. What you’ll do at MongoDB Understand customer application portfolios and identify opportunities to design delivery programs related to modernization, cloud adoption, AI enablement, and data platform transformation. Lead discovery, solutioning, estimation, and commercial negotiations to convert customer business initiatives into Professional Services bookings. Collaborate as part of a larger team alongside cloud partners, strategic partners, and your MongoDB account teams to develop and execute customer success and Professional Services growth strategies. Maintain a strong sense of ownership, driving all deals or technical scopings from inception to closure Manage the Professional Services pipeline for bookings and revenue forecasts for your region Expertly articulate the business value of professional services, speaking knowledgeably and credibly about se
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