MaintainX

SaaS

EngagementManager

$155–210k ~AI est. Raleigh, North Carolina, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Manager candidates.

The Brief

“Engagement Manager at MaintainX. Skills: Process management, Client onboarding, Stakeholder management. Partner with sales team. Represent professional services”

What You'll Achieve.

Clients understand onboarding process; Expectations are managed accurately; Customers move through implementation

Industry & Context.

SaaS

What They're Looking For.

Must Have

5+ years experience, Communicate complex concepts, Manage client expectations, Align multiple stakeholders, Familiarity with project management

Nice to Have

Experience in manufacturing, Experience in maintenance, Experience in industrial technology, Knowledge of Industry 4.0, MBA a plus, PMP certification a plus

What You'll Do.

Partner with sales team

Represent professional services

Explain client onboarding methodology

Participate in discovery sessions

Understand business needs

Propose implementation plans

Lead transition from sales

Ensure stakeholders understand scope

Serve as trusted advisor

Monitor delivery progress

Facilitate communication between teams

Manage changes or challenges

How You'll Work.

Team & Collaboration

Cross-functional coordination; Sales and delivery teams; MaintainX teams and customer

Communication Scope

Executive presentations; Operational audiences

Process & Methodology

Project management methodologies, Delivery frameworks

Full Job Description

MaintainX is the world's leading AI-powered maintenance and asset management platform, serving 13,000+ customers including Duracell, Shell, Cintas, and Brenntag. We raised $150M in Series D funding https://www.getmaintainx.com/newsroom/maintainx-raises-150m led by Bessemer Venture Partners and Bain Capital Ventures, bringing our total funding to $254M. We were named to the Forbes 2025 Cloud 100 https://www.getmaintainx.com/blog/maintainx-named-to-2025-forbes-cloud-100, the definitive ranking of the top 100 private cloud companies in the world. We're growing fast and hiring the talent to match. MaintainX is the world's leading AI-powered maintenance and asset management platform, serving 13,000+ customers including Duracell, Shell, Cintas, and Brenntag. We raised $150M in Series D funding https://www.getmaintainx.com/newsroom/maintainx-raises-150m led by Bessemer Venture Partners and Bain Capital Ventures, bringing our total funding to $254M. We were named to the Forbes 2025 Cloud 100 https://www.getmaintainx.com/blog/maintainx-named-to-2025-forbes-cloud-100, the definitive ranking of the top 100 private cloud companies in the world. We’re growing fast and hiring the talent to match, with open roles for Implementation Consultants and Analysts in Montreal and Toronto, Canada, or Raleigh, North Carolina The Engagement Manager serves as the primary bridge between MaintainX’s sales and delivery teams, ensuring that enterprise clients fully understand what to expect from our implementation and onboarding process. This role is critical in setting the foundation for a successful partnership by clearly communicating MaintainX’s approach, methodologies, and timelines while instilling confidence in the quality and reliability of our services. From the first client interaction through project completion, the Engagement Manager ensures that expectations are aligned, risks are mitigated early, and customers experience a smooth, transparent journey from contract to go-live. What y

Free ATS check

Applying for this Engagement Manager role?

Most applicants get filtered before a human reads their resume. See if yours makes the cut.

How to Apply on Ashby

  • Ashby is a fast modern ATS — most applications take under 3 minutes.
  • The resume parser is strong; verify parsed experience dates and job titles.
  • Custom screening questions are often scored algorithmically — answer completely.
  • Location field affects geo-based screening; use your actual metro area.

ANONYMOUS · UNFILTERED

What do employees actually say about MaintainX?

Real rants from real employees. Read before you apply.

Read Company Rants →