MaintainX
SaaS
EngagementManager
Neural analysis suggests this role is
optimal for Manager candidates.
“Engagement Manager at MaintainX. Skills: Process management, Client onboarding, Stakeholder management. Partner with sales team. Represent professional services”
What You'll Achieve.
Clients understand onboarding process; Expectations are managed accurately; Customers move through implementation
Industry & Context.
What They're Looking For.
Must Have
5+ years experience, Communicate complex concepts, Manage client expectations, Align multiple stakeholders, Familiarity with project management
Nice to Have
Experience in manufacturing, Experience in maintenance, Experience in industrial technology, Knowledge of Industry 4.0, MBA a plus, PMP certification a plus
What You'll Do.
Partner with sales team
Represent professional services
Explain client onboarding methodology
Participate in discovery sessions
Understand business needs
Propose implementation plans
Lead transition from sales
Ensure stakeholders understand scope
Serve as trusted advisor
Monitor delivery progress
Facilitate communication between teams
Manage changes or challenges
How You'll Work.
Team & Collaboration
Cross-functional coordination; Sales and delivery teams; MaintainX teams and customer
Communication Scope
Executive presentations; Operational audiences
Process & Methodology
Project management methodologies, Delivery frameworks
Full Job Description
MaintainX is the world's leading AI-powered maintenance and asset management platform, serving 13,000+ customers including Duracell, Shell, Cintas, and Brenntag. We raised $150M in Series D funding https://www.getmaintainx.com/newsroom/maintainx-raises-150m led by Bessemer Venture Partners and Bain Capital Ventures, bringing our total funding to $254M. We were named to the Forbes 2025 Cloud 100 https://www.getmaintainx.com/blog/maintainx-named-to-2025-forbes-cloud-100, the definitive ranking of the top 100 private cloud companies in the world. We're growing fast and hiring the talent to match. MaintainX is the world's leading AI-powered maintenance and asset management platform, serving 13,000+ customers including Duracell, Shell, Cintas, and Brenntag. We raised $150M in Series D funding https://www.getmaintainx.com/newsroom/maintainx-raises-150m led by Bessemer Venture Partners and Bain Capital Ventures, bringing our total funding to $254M. We were named to the Forbes 2025 Cloud 100 https://www.getmaintainx.com/blog/maintainx-named-to-2025-forbes-cloud-100, the definitive ranking of the top 100 private cloud companies in the world. We’re growing fast and hiring the talent to match, with open roles for Implementation Consultants and Analysts in Montreal and Toronto, Canada, or Raleigh, North Carolina The Engagement Manager serves as the primary bridge between MaintainX’s sales and delivery teams, ensuring that enterprise clients fully understand what to expect from our implementation and onboarding process. This role is critical in setting the foundation for a successful partnership by clearly communicating MaintainX’s approach, methodologies, and timelines while instilling confidence in the quality and reliability of our services. From the first client interaction through project completion, the Engagement Manager ensures that expectations are aligned, risks are mitigated early, and customers experience a smooth, transparent journey from contract to go-live. What y
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