Amazon Web Services
Technology
EngagementManager
Neural analysis suggests this role is
optimal for Manager candidates.
“Engagement Manager at Amazon Web Services. Skills: Cloud solution delivery, Project management, Technical leadership. Lead complex cloud projects. Drive successful implementations”
What You'll Achieve.
Exceed customer expectation; Achieve desired business outcomes
Industry & Context.
Decompose complex problems; Make trade-off decisions
What They're Looking For.
Must Have
5+ years IT project delivery, 5+ years program/engagement management, 1+ years Scrum Master/Product Owner, Experience with Agile tools, Bachelor's degree or equivalent
Nice to Have
Project management certification, AWS certification, Knowledge of public cloud value proposition
What You'll Do.
Lead complex cloud projects
Drive successful implementations
Bridge business requirements
Facilitate technical discussions
Ensure alignment with outcomes
Distill customer needs
Decompose complex problems
Make trade-off decisions
Validate technical solutions
Recognize technical evaluation needs
Manage technical risks
Achieve AWS certifications
Develop domain expertise
Communicate technical concepts
Lead complex technical projects
Shape cross-organizational strategies
Establish best practices
Execute project plans
Identify and manage risks
Escalate when appropriate
Drive projects to completion
Lead and manage projects
Leverage AWS services knowledge
Guide technical decisions
Guide strategic planning
Map requirements to outcomes
Decompose technical problems
Contribute to documentation
Define documentation standards
How You'll Work.
Team & Collaboration
Customer teams; AWS Partner Network; Cross-functional teams; Technical stakeholders; Business audiences
Communication Scope
Technical concepts; Business audiences
Process & Methodology
Agile, Scrum Master, Product Owner, Program management, Engagement management
Full Job Description
The Amazon Web Services Professional Services (ProServe) team is seeking a highly skilled and versatile Engagement Manager (EM) to join our team and lead the delivery of complex cloud solution projects. In this role you will combine technical expertise with strong project leadership skills to drive successful implementations of AWS-based solutions for our clients. You will bridge business requirements with technical solutions, facilitating technical discussions and ensuring alignment with customer outcomes. Applying AWS frameworks like Well-Architected and Cloud Adoption Framework while demonstrating technical credibility across diverse stakeholders, you will distill customer needs into clear technical requirements, decompose complex problems, and make informed trade-off decisions considering performance, scalability, security, and business impact. Possessing strong technology and program/project management experience, you will validate technical solutions against business goals, recognize when additional technical evaluation is needed, and manage technical risks. You will be expected to achieve and maintain relevant AWS certifications, develop domain-specific expertise, and effectively communicate technical concepts to both technical and business audiences. As you progress, you’ll lead increasingly complex technical projects, shape cross-organizational technical strategies, and establish best practices in your domain. In this role you will apply your management and leadership capabilities to successfully execute project plans, proactively identify and manage risks, resolve issues, escalate when appropriate, and drive projects to successful completion, while exceeding customer expectation The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our
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